Business Education

BACP Webinars


BACP offers free business education workshops or webinars every Wednesday afternoon and Friday morning. Due to COVID-19, all programs are currently being offered as webinars. Topics include business licensing, operations, financial resources, marketing, and more. Programs are free and open to the public and taught by industry professionals, not-for-profit agencies, and government agencies.

The Department of Business Affairs and Consumer Protection (BACP) is committed to providing accessibility for all individuals, including people with disabilities. To request accessibility, please contact BACP at, 312-744-6060; or TTY at 312-744-1944. Although we will always work to fulfill your accessibility need, in order to ensure the best quality service is provided, we ask that you make request no later than 3 business days in advance of the event. 

Wednesday, 10/20 Webinar at 3:00 PM
Digital Marketing Basics to Grow Your Business
Presented by Score Chicago
Digital marketing allows small businesses to compete with a much smaller advertising budget. Discover the potential of digital marketing in 2021-2022 where we work through the basics of advertising vs organic results, how to get started, which marketing platform is right for you, and a complete beginner's guide to SEO.
Topics include:
1.Digital Marketing Overview and Trends in 2021-2022
2.Advertising Platforms and Which One is Right for You
3.Search Engine Optimization
4. Advertising vs SEO
5.What to Watch Out For
Attendees will learn how to create a structured digital marketing plan, identify the correct measures to set objectives and evaluate digital marketing as well as understand and follow the practical success factors to improve results from digital marketing.
Friday, 10/22 Webinar at 9:30 AM
How to Write a Business Plan. What you need to know!
Presented by Donna R. Rockin, Managing Partner of Rockin Enterprises, Inc.
Learn how to create a comprehensive business plan. It's easier than you think when you understand all the components that get included. You'll receive a complete list of what to include to demystify the process. Writing a solid business plan is your roadmap to business success.

Tuesday, 10/26 Webinar at 2:00 PM
Cybercrime and ID Theft Prevention for Business
Presented by the Better Business Bureau (BBB) and Cyber Experts from Sagin
Cyber Crime and ID Theft is a problem that costs the USA billions of dollars. While hacks of the biggest companies grab headlines, most attacks are aimed at medium to small businesses. Cyber Crime and ID Theft criminals consider smaller businesses much softer targets.
Better Business Bureau of Chicago and Northern Illinois and experts from Sagin team up for tips on making your business a "Tough Target" from attacks.

Wednesday, 10/27 Webinar at 3:00 PM
How to Increase Sales and Leads using Facebook
Presented By ChiSouth Marketing
With businesses having to make shifts in response to the pandemic, it's a good idea to have your Facebook Business page well managed. This training is designed for businesses who have created a Business Facebook page and want to gain a better understanding of how to leverage the various features, settings, and advertising opportunities available on this social media platform.
Register for the 10/27 Webinar

Friday, 10/29 Webinar at 9:30 AM
How to Make Time for Your Goals, Even if You're Drowning in To-do's
Presented by Jamie Martin,
Time is the most important resource we have... especially as entrepreneurs. You've tried it all before - calendar blocking, to-do lists, trello and every other system under the sun to break out of the no time for moving your BIG vision forward cycle. And none of them worked. Instead, you end up overwhelmed, exhausted and sacrificing everything outside of your work in order to create your business vision.  It doesn't have to be that way. Come and learn some simple solutions so you can find the time and the energy to go after YOUR goals.

Wednesday, 11/3 Webinar at 3:00 PM
City Inspections - Ask Questions, Get Answers
Presented by the City of Chicago
The Chicago Department of Business Affairs & Consumer Protection, Department of Public Health, and the Department of Buildings will provide insight on how operate a compliant business in the City of Chicago. Topics covered will include how to prepare for inspections, building permits and sign display requirements, food inspection overview and necessary certificates, and zoning review procedures. Learn how to operate safely and avoid common setbacks.
Please email with any webinar questions.


Visit BACP’s YouTube for all webinars.


BACP Entrepreneur Certificate Program

The Chicago Department of Business Affairs & Consumer Protection (BACP) Entrepreneur Certificate Program is a free and optional program available to attendees of the free BACP business education workshop and webinar series.

For program details (enrollment, requirements, contact information, etc.) and to enroll go to Entrepreneur Certificate Program



This does not make your business certified with the City of Chicago. If you are interested in the City of Chicago M/W/VBE Certification program, please visit



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