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As the holiday season approaches, more people will be using their credit cards. To help consumers stay safe, the City of Chicago’s Department of Business Affairs and Consumer Protection (BACP) has launched two consumer protection campaigns to ensure consumers know their rights when it comes to their credit report and ways to avoid becoming victims of fraud.
“The City of Chicago protects consumers from fraud by resolving complaints and taking action against fraudulent businesses,” said Commissioner Maria Guerra Lapacek of Business Affairs and Consumer Protection. “We also take a proactive approach by promoting consumer awareness through educational campaigns to help people protect themselves and their credit.”
The dual campaign is made up of Know Your Credit Report and Know How to Fix Your Credit Report.
Know Your Credit Report informs consumers:
Know How to Fix Your Credit Report brings awareness to:
The campaign also provides contact information for several organizations that can help with credit issues, which includes calling 311 and filling a complaint with Business Affairs and Consumer Protection.
To minimize your risk of becoming a victim of identity theft during black Friday and this holiday season, follow these basic guidelines:
The Department of Business Affairs and Consumer Protection ensures a fair and vibrant market place for both businesses and consumers. BACP licenses businesses and public vehicles, provides free business education and access to resources, enforces the Municipal Code, and protects consumers from fraud. Learn more about BACP at www.cityofchicago.org/BACP.