Outreach & Education

Due to COVID-19, effective Thursday, March 19, 2020, all Department of Business Affairs and Consumer Protection (BACP) licensing and permits will be conducted virtually/online and offices will be closed to the public until further notice. This includes the following locations:

· BACP Administrative Offices, 121 N. LaSalle St. Room 805
· Small Business Center, 121 N. LaSalle St. Room 800
· Public Vehicle Licensing Center, 2350 W. Ogden Ave. 1st Floor
· Public Vehicle Inspection Facility, 2420 W. Pershing Ave.

BACP will continue processing business licenses, where applicable, online or over the phone. Please visit www.chicagobusinessdirect.org or call 312-74-GOBIZ. Learn more about how to use Chicago Business Direct. Please allow for extra time as BACP staff are working hard to keep City services going under this disruption.



The City of Chicago Department of Business Affairs & Consumer Protection (BACP) free business education workshops and Solution Station consultations at City Hall have been until further notice.

As of Monday, March 16th there will be no business education workshops or Solution Station consultations until further notice.

BACP is working with the Chicago Department of Public Health (CDPH) to reduce the impact of the Coronavirus Disease 2019 (COVID-19) by helping to minimize transmission. Everyone has a role to play in getting ready and staying healthy.

Stay informed by visiting www.chicago.gov/coronavirus or www.chicago.gov/bacpcovid19

Stay updated on BACP services and programs by visiting www.chicago.gov/bacp

Visit www.chicago.gov/businessworkshops to register for an online webinar.


The Department of Business Affairs & Consumer Protection (BACP) supports the growth of Chicago's small businesses by hosting events and providing resources to help entrepreneurs respond to the needs of a changing world. Our programs include free business workshops, small business expos, and connecting businesses with important business resources.


Small Business Center on the Road

The City of Chicago's Office of New Americans and BACP invite small business owners and entrepreneurs to a series of free expos offering business resources on financing, licensing process, tax laws and business networking. More information can be found at the Expo Page

Business Education Workshops

BACP offers free Business Education Workshops  every Wednesday and Friday. The classes are open to the public and hosted at City Hall, 121 N. LaSalle St. (see workshop schedule for location).  Class topics focus on start-up operations, financing, marketing, social media and more. Classes are taught by industry professionals, not for profit agencies, and city employees.

If you plan on opening a business that requires a business license inspection, plan on attending the Licensing, Permits and Inspections 101 Workshop, offered every month. Another workshop offered each month that may help entrepreneurs learn the process on How to Do Business with the City of Chicago. 

The Business Start-up Certificate Program

The Business Start-Up Certificate Program is free and designed to teach business owners the essential elements of starting and growing a business. Entrepreneurs can earn a Business Start-Up Certificate when they complete a curriculum of BACP Business Education Workshops.

One-on-One Business Counseling at the Small Business Solution Station

The Small Business Solution Station offers free one-on-one business counseling for entrepreneurs. This is where you can talk to an expert about planning, legal issues, small business loans, tax matters or just get expert advice.

Counseling is offered at City Hall, 121 N. LaSalle St. in Room 800. The Solution Station is open Tuesday, Wednesday, Thursday from 9:30 a.m. to 3 p.m. Counseling is provided by our partner organizations, SCORE, The Law Project, the Women's Development Center and ACCION Chicago.

An appointment to visit the Solution Station is not necessary, but can be scheduled by calling 312.744.2086 or emailing BACPoutreach@cityofchicago.org.

 Department Main Office

Business Affairs and Consumer Protection

  • Phone: 312.744.6060
    TTY: 312.744.1944
    Fax: 312.744.0246
  • 121 N. LaSalle Street
    8th Floor
    Chicago, IL 60602   
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