In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
BACP today alerted Chicago consumers to be aware of consumer fraud related to the Coronavirus Disease 2019 (COVID-19) Outbreak, such as false advertising and price gouging. According to the Centers for Disease Control and Prevention (CDC), there is currently no vaccine to protect against COVID-19 and no medications approved to treat it. The sale of products or services with intentionally false guarantees or statements can constitute consumer fraud. Furthermore, egregious price gouging can constitute an unfair method of competition which can be enforced by BACP as consumer fraud.
These violations can punishable by fines of up to $10,000 per offense by the City of Chicago. BACP urges consumers to submit consumer fraud complaints to BACP via 3-1-1 or at www.chicago.gov/bacp.
The Illinois Attorney General’s Office has also warned against COVID-19 scams. Consumers can also submit complaints to the Illinois Attorney General’s Office’s website or by calling the Consumer Fraud Hotline (1-800-386-5438).
To learn more about COVID-19, including how to stay healthy during the outbreak, please visit the Chicago Department of Public Health’s dedicated webpage at www.chicago.gov/coronavirus or the Centers for Disease Control and Prevention.