In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
As a community member, you may voice your complaints against existing businesses or new license applicants though the Citizen Complaint Form. We can enforce the law best when people who file a complaint identify themselves, but we will also accept anonymous complaints.
These complaints will help assist the Department of Business Affairs & Consumer Protection / Local Liquor Control Commission (BACP) in deciding whether to issue licenses to new applicants and in taking appropriate action against existing licensed establishments.