The City of Chicago’s Department of Business Affairs and Consumer Protection relies on feedback from our customers to improve services. We take customer satisfaction seriously and measure our performance based on your input.

Each division of BACP delivers a specific function. Click the following link or links to provide feedback on the division or divisions most relevant to your interaction with BACP. The following surveys will take no more than two minutes each to complete.

Business Licensing and Permits Division

• Business Licensee Feedback 

Hospitality Licensing and Permits Division

•  Liquor Licensee and Public Place of Amusement (PPA) Licensee Feedback

Public Vehicle Licensing and Permits Division

• Public Vehicle Licensee Feedback

Enforcement & Investigations Division

• Business Licensee Feedback on Inspections and Investigations

Prosecutions and Adjudication Division

• Consumer Feedback

Outreach & Education Programs

• BACP Website Feedback

• Business Education Workshop Feedback

• Small Business Solution Station Feedback