Click here and find tips on how to Ride Smart Chicago!  Passengers should be equipped with important information needed when riding in a   taxicab, ride-hail, limousine, charter bus, tour boat or pedicab vehicle.

Ride Smart Chicago








Click on below image to explore the Guidelines on CAUTIOUSLY REOPEN (Phase III). 

Phase 3 Guidelines for Taxi and Ride Hail

City of Chicago Centralized Wheelchair Accessible Vehicle Taxicab Dispatch Service


CHICABS offers safe and secure options to hail and/or pay for a Chicago taxicab ride.

CHICABS offers options for taxicab passengers to electronically hail (E-Hail) a taxicab through a mobile app.  CHICABS approved apps also let passengers electronically pay (E-Pay) for the taxicab fare through the app.

CHICABS selected E-Hail and E-Pay Apps:


Download ARRO from the Apple App Store or Google Play

Click to View HOW to USE ARRO

Download CURB from the Apple App Store  or Google Play 

Click to View HOW to USE CURB

Click to View CURB bonus video for safety 


Information for Taxicab Drivers:

Taxicab drivers can register directly on-line for both or one of the following CHICABS program approved APPS:

Register at
Register at

Video CURB Taxi App - Your Questions Answered Webinar

 ►   For questions, comments, or to join the City of Chicago's Department of Business Affairs and Consumer Protection-Public Vehicle Operations (BACPPV) e-mail list to receive industry notices and other news, send an email to  
►   Rules and Regulations governing City of Chicago licensed public vehicles and public chauffeurs are available at
►   The Municipal Code of Chicago is available at

Public Vehicle Operations Division, 2350 W. Ogden, First Floor, Chicago, IL 60608 ● 312.746.4300 ●

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