In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
Consumer Connection was created in 2010 by the Department of Business Affairs and Consumer Protection as an effort to keep Chicago’s consumers informed on potential fraudulent business practices and current scams in the marketplace. Consumer Connection is aired on Chicago Municipal Television throughout the year. You can watch the current and past episodes of Consumer Connection listed below.