In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
In most parts of the country, including Illinois, used mattresses can be resold as long as they meet certain labeling and processing requirements.
Also, in the City of Chicago, the law requires that deteriorated, secondhand, reconditioned, or altered products cannot be advertised or sold as new.
If you feel you have been a victim of fraud click to file a consumer complaint with the City of Chicago or call 311.