BACP COVID-19 Resources Center

This is the Department of Business Affairs and Consumer Protection (BACP) resources page for City of Chicago Businesses, Consumers and Employees impacted by the Coronavirus Disease 2019 (COVID-19) Outbreak.

BACP is working with Federal, State and County agencies to provide business support options, and the Chicago Department of Public Health (CDPH) to communicate updated guidance for the businesses, consumers and employees affected by this crisis.

This is a rapidly evolving situation, and this page will be updated regularly with new resources. For up-to-date health guidance, please visit www.chicago.gov/coronavirus.

	UPDATES & RESOURCES FOR BUSINESSES
	LATEST UPDATES For the latest information on Chicago's reopening guidelines, visit chicago.gov/reopening. July 30, 2021 \| City recommends universal masking indoors June 3, 2021 \| Legalization of cocktails-to-go extended Learn more about cocktails-to-go July 31, 2020 \| Mayor Lightfoot, BACP and CDOT Announce Expansion of Outdoor Dining Program Read the FAQ Apply Today
	RESOURCES Reopening Chicago \| The City of Chicago has developed detailed industry guidance for businesses to operate under Phase Four of the Reopening Framework. Industry Guidelines for Reopening BACP Reopening Webinars Expanded Outdoor Dining Permit Health Resources \| The Chicago Department of Public Health has a series of resources to assist residents and businesses during the COVID-19 outbreak. Coronavirus Resource Center Guidance for Businesses and Employers What to do if you have a COVID-19 case at your establishment Resource Navigators \| The City of Chicago has established Small Business Resource Navigators to provide 1:1 assistance to small businesses looking for support during this difficult time. Business Education Webinars \| BACP is hosting a series of webinars to provide supportive resources to businesses and workers during the COVID-19 outbreak. COVID-19 Surcharges \| Businesses may increase their prices a reasonable amount due to COVID-19. However, this price increase must be disclosed prior to purchase, and businesses cannot claim that this surchage is a tax. Furthermore, please read the Department of Finance's Restaurant Tax Guidance for COVID-19 Surcharges. Business Licensing \| As the Department of Public Health recommends Social Distancing, BACP wants to remind business owners of the availability of online resources to support licensing. Please visit Chicago Business Direct to apply for or renew a license online. Learn more about how to use Chicago Business Direct.

	UPDATES & RESOURCES FOR CONSUMERS

	RESOURCES Cap on Third Party Delivery Fees Read the Industry Notice Ordinance effective June 25, 2021 Ordinance effective September 24, 2021 Rules for Third Party Food Delivery Services Read the Rules Read the Industry Notice COVID-19 Surcharges \| Businesses may increase their prices a reasonable amount due to COVID-19. However, this price increase must be disclosed prior to purchase, and businesses cannot claim that this surchage is a tax. Furthermore, please read the Department of Finance's Restaurant Tax Guidance for COVID-19 Surcharges. BACP Consumer Protection \| BACP protects consumers from fraud by resolving complaints and taking action against fraudulent businesses. Be Informed. Be Protected. \| BACP promotes consumer awareness through education and information to help consumers protect themselves.

	UPDATES & RESOURCES FOR EMPLOYEES

	RESOURCES Chicago's Office of Labor Standards enforces labor laws in Chicago Learn more Chicago's Anti-Retaliation Ordinance Read the Industry Notice (Español) Read the Ordinance Chicago Paid Sick Leave \| Chicago's Paid Sick Leave Law requires Chicago employers to provide paid sick leave: Learn more about Paid Sick Leave File a Complaint by: Calling 3-1-1 Using CHI 311, or Filling out a Complaint Form Unemployment Insurance \| The Illinois Department of Employment Security (IDES) handles unemployment benefits for the State of Illinois If you have questions about Unemployment Insurance, please call the IDES Customer Service Center at 800-244-5631 or 866-488-4016 TTY. File a complaint online COVID-19 and Unemployment Benefit FAQ Domestic Workers \| Domestic workers are facing unique challenges due to the COVID-19 Outbreak. Resources for Domestic Workers on the Coronavirus Pandemic How to be a Fair Employer to Domestic Workers during the COVID-19 Outbreak

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