This is the Department of Business Affairs and Consumer Protection (BACP) resources page for City of Chicago Businesses, Consumers and Employees impacted by the Coronavirus Disease 2019 (COVID-19) Outbreak.

BACP is working with Federal, State and County agencies to provide business support options, and the Chicago Department of Public Health (CDPH) to communicate updated guidance for the businesses, consumers and employees affected by this crisis.

This is a rapidly evolving situation, and this page will be updated regularly with new resources. For up-to-date health guidance, please visit www.chicago.gov/coronavirus.

  UPDATES & RESOURCES FOR BUSINESSES 
FOR BUSINESSES

 

LATEST UPDATES

RESOURCES

 

 

 

  UPDATES & RESOURCES FOR CONSUMERS

FOR CONSUMERS 

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RESOURCES

  • COVID-19 Surcharges | Businesses may increase their prices a reasonable amount due to COVID-19. However, this price increase must be disclosed prior to purchase, and businesses cannot claim that this surchage is a tax. Furthermore, please read the Department of Finance's Restaurant Tax Guidance for COVID-19 Surcharges.
  • BACP Consumer Protection | BACP protects consumers from fraud by resolving complaints and taking action against fraudulent businesses.
  • Know Before You... |  BACP promotes consumer awareness through education and information to help consumers protect themselves.
 
  UPDATES & RESOURCES FOR EMPLOYEES

FOR EMPLOYEES 

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