This is the Department of Business Affairs and Consumer Protection (BACP) resources page for City of Chicago Businesses, Consumers and Employees impacted by the Coronavirus Disease 2019 (COVID-19) Outbreak.

BACP is working with Federal, State and County agencies to provide business support options, and the Chicago Department of Public Health (CDPH) to communicate updated guidance for the businesses, consumers and employees affected by this crisis.

This is a rapidly evolving situation, and this page will be updated regularly with new resources. For up-to-date health guidance, please visit






  • Comparison of Emergency Loan Funds (presented by Accion Serving Illinois and Indiana)
  • Chicago Small Business Resiliency Fund | As a direct response to COVID-19 and the strain it is placing on our city’s small businesses, the City of Chicago is establishing a $100 million Chicago Small Business Resiliency Loan Fund which will help to provide small businesses with emergency cash flow during this immediate health crisis.
    • Applications are available now - APPLY HERE
    • The Resiliency Fund has a team of trusted experts at your service to guide you through the application, underwriting and closing phases of your loan. Questions can be submitted in English and Spanish.
    • Some Chicago Neighborhood Business Development Centers (NBDCs) are providing free remote/virtual application support for the Chicago Small Resiliency Loan Fund - LEARN MORE
  • U.S. Paycheck Protection Program | The U.S. Small Business Administration is providing emergency loans to businesses with fewer than 500 employees through the Paycheck Protection Program. The loan will be fully forgiven if the funds are used for payroll costs, interest on mortgages, rent, and utilities. 
    • Apply starting April 3, 2020, at any existing SBA 7(a) lender or through any federally insured depository institution, federally insured credit union, or Farm Credit System institution that chooses to participate. Click here to find a lender eligible to issue a loan - please check with your preferred lender to determine if they are participating. 
  • U.S. Economic Injury Disaster Loan | The U.S. Small Business Administration is providing small business assistance through the Economic Injury Disaster Loan (EIDL) program, with loans available for up to $2 million in assistance to small businesses. Applicants are eligible for a $10,000 grant within 3 days, regardless ofwhether the loan closes.


  • Business Licensing | As the Department of Public Health recommends Social Distancing, BACP wants to remind business owners of the availability of online resources to support licensing.





  • On March 16, 2020, BACP issued an alert to warn consumers to be aware of consumer fraud related to COVID-19 outbreak, such as false advertising and price gouging.
    • Consumers should avoid products advertised as a cure or a vaccine for COVID-19 and should report false advertising or price gouging to BACP. BACP urges consumers to submit consumer fraud complaints to BACP via 3-1-1 or at
  • The Illinois Attorney General’s Office has also warned against COVID-19 scams. Consumers can also submit complaints:


  • BACP Consumer Protection | BACP protects consumers from fraud by resolving complaints and taking action against fraudulent businesses.
  • Know Before You... |  BACP promotes consumer awareness through education and information to help consumers protect themselves.