Stay at Home Order
In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
Ride Smart Chicago - Passenger Information
Click on this link to Access CDC Guidelines On COVID-19 for Rideshare, Taxi, Limo, and other Passenger Drivers-for-Hire
Above guidance is to help rideshare drivers and other passenger drivers-for-hire protect themselves and others from exposure to COVID-19 while on the job and help their employers decrease the spread of COVID-19 and lower the impact of COVID-19 in their workplace.
Click on below image to explore the Guidelines.
For City of Chicago Taxicab Fare Information, click here for Taxicab Passenger Information Fare Placard.
Requests for a Wheelchair Accessible Taxicab should be directed to the City of Chicago’s Wheelchair Accessible Taxicab Centralized Dispatch Service at 1-855-WAV-1010 or https://opentaxis.com/.
Compliments or complaints for any public chauffeur or public passenger service should be directed to Chicago.Gov/311. Within City of Chicago call 311. Outside Chicago call 312-744-5000.
