Gradually Resume

The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.

Business Affairs and Consumer Protection

Empowering Businesses and Protecting Consumers

Transportation Network Providers (Ride-Hail)


►The City of Chicago Transportation Network Providers (TNP) Ordinance establishes a licensing and regulatory framework for the TNP Industry, also referred as the ride-hail or ride-share industry. The TNP Ordinance focuses on:

  • Safe rides by requiring TNP companies to get licensed, conduct background checks and train affiliated drivers, inspect affiliated vehicles and obtain insurance
  • Protecting consumers by requiring up-front pricing acceptance, requiring that 311 information be included in vechiles and on the app, and mandating clear identification of affiliated vehicles and drivers

► A TNP company provides prearranged transportation services for compensation through an Internet-enabled application or digital platform to connect passengers with drivers of vehicles for hire. TNP drivers and their vehicles join and become affiliated with TNP companies and are then available to be dispatched through the TNP’s digital platform.  Each TNP company must be licensed.  The TNP license is an annual license which is not transferable. 

► Affiliated TNP vehicles and drivers must obtain for display a TNP Vehicle Registration Emblem with TNP Chauffeur License through their affiliated TNP company

► The TNP Ordinance is Chapter 9-115 of the Municipal Code of Chicago and went into effect September 2, 2014.  

 Starting January 6, 2020, the Ground Transportation Tax for all trips on Transportation Network Providers (Uber, Lyft or Via) will change as part of Chicago's first step to address Congestion. 

Click on the link to see new City of Chicago Congestion Pricing. 

      Traffic Flow Management and Public Safety Directives

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