In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
While City Hall is closed to the public, cashiers located at the city's 400 West Superior facility may now accept payment of fees and print building permits that require in-person payment. Many types of permits can be paid for and printed online, and we encourage use of the online process where available. Cashier hours are Monday through Friday, 8:30 a.m. - 4:30 p.m.
If you are visiting the facility, please remember to practice social distancing as an important first step in preventing the spread of a disease like COVID-19. Social distancing requirements call for residents to maintain a distance of at least six feet from other individuals, washing hands with soap and water for at least twenty seconds as frequently as possible or using hand sanitizer, covering coughs or sneezes (into the sleeve or elbow, not hands, or into a tissue that is immediately discarded in the trash) regularly cleaning high-touch surfaces, and not shaking hands.
Again, for the most up-to-date information on the city's response to COVID-19, please visit www.chicago.gov/coronavirus, where you can also sign up for regular email updates.
Thank you for your cooperation.