Chicago Cultural Center — Accessibility Information

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Accessible Entrance

Wheelchair ramp on the Randolph Street entrance of the Chicago Cultural CenterThe wheelchair accessible entrance is located at street level at Garland Court, near the Randolph Street entrance, where power assisted doors are located at the westernmost entry portal.


  •  All elevators in the building are accessible.
  • An elevator is located in the Randolph Street Lobby which connects to the underground Pedway.
  • An elevator located outside the building on the southwest corner of Michigan Avenue and Randolph Street connects to the underground Pedway providing access to the Chicago Cultural Center, the Metra Train Station and the Grant Park Underground Garage.



Wheelchairs for use in the Chicago Cultural Center are available upon request on a first come, first served basis. Upon arrival, please ask the security officer on duty in the lobby for assistance.


Water Fountains

Accessible water fountains are located on the first, second and fourth floors near the restrooms.


TTY Device

The phone at the reception desk of the Chicago Cultural Center is equipped to receive TTY calls. The TTY phone number is 312.744.2947.



All restrooms are wheelchair accessible. Restrooms are located on the first and second floors.


Assisted Listening Devices (ALD)

ALD’s for those who are Deaf or hard of hearing are available for all public concerts and lectures.


Accessible Seating

An accessibility lift and accessible seating are available in the Claudia Cassidy Theater.  

Supporting Information Facts