In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
UPDATED May 28, 2020
The Department of Planning and Development (DPD) continues to provide vital customer services during the ongoing public health crisis.
Starting in June, more members of DPD staff will begin to return to their City Hall offices. However, much of the department will continue to operate from remote locations. For the time being, email continues to be the best way to reach DPD staff and conduct business. See below for a list of contacts and subjects.
General inquires can be sent to DPD@cityofchicago.org. People who do not have computer access should call DPD's customer service line at 312.744.3653 and leave a message.
For the most up-to-date information on the City’s response to COVID-19, please visit www.chicago.gov/coronavirus, where you can also sign up for regular email updates.
For more information on the City's plans to re-open starting June 3, visit www.chicago.gov/reopening.