COVID-19 Guidance

UPDATED August 11, 2022

The Department of Planning and Development (DPD) continues to provide vital customer services during the ongoing public health crisis. Most DPD staff members have returned to their offices at City Hall. However, email continues to be the best way to reach DPD staff and conduct business. See below for a list of contacts and subjects.

General inquires can be sent to People who do not have computer access should call DPD's customer service line at 312.744.3653 and leave a message.



Economic Development


For the most up-to-date information on the City’s response to COVID-19, please visit, where you can also sign up for regular email updates.

For more information on the City's business reopening plans, visit