COVID-19 Guidance

UPDATED May 28, 2020

The Department of Planning and Development (DPD) continues to provide vital customer services during the ongoing public health crisis.

Starting in June, more members of DPD staff will begin to return to their City Hall offices. However, much of the department will continue to operate from remote locations. For the time being, email continues to be the best way to reach DPD staff and conduct business. See below for a list of contacts and subjects.

General inquires can be sent to People who do not have computer access should call DPD's customer service line at 312.744.3653 and leave a message.


First Deputy's Office


Economic Development


For the most up-to-date information on the City’s response to COVID-19, please visit, where you can also sign up for regular email updates.

For more information on the City's plans to re-open starting June 3, visit