Updated August 11, 2022

City Hall and other city facilities have reopened for limited in-person services. DPD and other departments will continue to offer the electronic and phone-based services that were implemented during the first year of the COVID-19 pandemic, and staff encourages all users to continue with these services whenever possible as in-person capacity will remain limited.

As DPD reopens to the public, in-person services will be prioritized for homeowners and business tenants who have limited ability to access Internet-based services remotely. In most cases, only drop-off service will be available for third-party providers, including expediters, attorneys, contractors, and design professionals who together are expected to follow electronic submission procedures and schedule appointments for meetings with City staff.

All permit applications and filings, both those submitted electronically and in-person, will be queued together and processed in the order received.

While many Chicagoans are fully vaccinated, there are residents that either have not been vaccinated or, in rare cases, cannot get vaccinated for health reasons. As a result, the City is maintaining mandatory mask and social distancing requirements for all employees and visitors in City facilities, regardless of vaccination status. Masks must be worn when entering and remaining in City buildings, including in lobbies, elevators, hallways, customer service areas, and restrooms.

The City encourages everyone who has not been vaccinated and is able to do so to get vaccinated. This is the best way to protect yourself, your family, friends and colleagues against COVID-19. For more information on vaccines, please visit www.chi.gov/covidvax.

For more information about DPD's current services, please see the information below.

Zoning Amendment Applications

Applicants interested in filing a zoning amendment application should still adhere to the temporary application process.

In-Person Zoning Review

Property owners seeking to conduct an in-person zoning review should first coordinate with Kyle Bartlett (kyle.bartlett@cityofchicago.org) to determine if you are eligible for such review, based on the details at the top of this page. If authorized for an in-person zoning review, then fee payment and scheduling can be further discussed with Mr. Bartlett.

Administrative Adjustments

Complete applications with drawings, survey and payment should still be mailed to City Hall, 121 N. LaSalle St., Room 905, Chicago, IL 60602. Staff will retrieve the applications periodically and provide updates through email. Please do not send certified mailings to neighboring property owners and alderman until zoning staff completes an initial review. Questions may be directed to Kyle Bartlett at kyle.bartlett@cityofchicago.org or Samie Martinez at samie.martinez@cityofchicago.org.

Payments

Payments for services that can't be made online may still be made in person from 8 a.m. to 5 p.m. Monday through Friday in Room 107 of City Hall, 121 N. La Salle St. Payments can also be made from 8:30 a.m. to 4:30 p.m. Monday through Friday at the City of Chicago Central Hearing Facility, 400 W. Superior St.

Please include a receipt of payment with your application or other information that is then mailed to the Zoning Bureau at City Hall, Room 905, 121 N. LaSalle St. Please keep a copy of all payment receipts and submissions for your records.

Cannabis ZBA Applications

Cannabis businesses seeking to locate in Chicago must hold a community meeting in the ward of their proposed location in accordance with Section 17-13-0905-G of the Chicago Zoning Ordinance. This requirement has not been waived due to the ongoing public health crisis, and simply holding a virtual meeting does not satisfy the requirement.

For more information, visit the Cannabis Zoning Ordinance web page.