Planning, Policy & Management

The Planning, Policy, and Management division of DoIT includes the Project Management Office (PMO), Business Relationship Management (BRM) Program, Information and Communications Technology (ICT) Policy program, and Information Research Services.

The PMO assigns project managers to manage key IT projects; sets project management standards and implements best practices; provides project management process support to all staff members that manage projects; provides transparency into the performance of the project portfolio; and, supports project portfolio management processes, including project ideation, selection, and prioritization. 

The division also supports ICT Policy initiatives, including providing management support and oversight to the City's Digital Excellence programs that provide Chicago residents with access to public technology resources and training; analyzing State or Federal Information and Communications Technology policies for impact on the City; and interacting with stakeholders from various offices and departments to further City technology initiatives and interests with the State or Federal governments and other agencies. 

Technology Resources and Services in Chicago
Connect Chicago is a service to help Chicago residents and visitors find places that offer free or affordable technology resources and services, like computers with Internet access and technology training.


 Department Main Office

Innovation and Technology

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