Rental Assistance Program (RAP)

DFSS is committed to preventing homelessness whenever possible. The Rental Assistance Program (RAP) provides rent and rent arrears payment for individuals and families that are in immediate risk of homelessness. The program is designed to stabilize individuals and families in their existing rental unit to prevent homelessness. In addition to financial assistance, households receive housing stability case management focused on budgeting and resolving issues that contributed to the initial housing crisis. The City’s Rental Assistance Program can be accessed via the following link:


DFSS also funds and helped design the Homelessness Prevention Call Canter (HPCC) which is the central point of access for homeless prevention funds. Call center staff conduct a brief intake and refer callers to prevention agencies. If the callers are not eligible for available funds, the HPCC refers to other community resources. If you are in need of prevention assistance, call the Homelessness Prevention Call Center at 311 and ask for short-term assistance. For additional information regarding the HPCC, visit