In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
DFSS is committed to preventing homelessness whenever possible. Prevention services include short-term financial assistance for rent, utilities, arrears and other costs related to housing stability. In addition to financial assistance, households receive housing stability case management focused on budgeting and resolving issues that contributed to the initial housing crisis. The program is designed to stabilize individuals and families in their existing rental unit to prevent homelessness. The City’s Emergency Rental Assistance Program can be accessed all six DFSS Community Service Centers. For additional information regarding DFSS’ Community Service Centers, click on the following link: https://www.cityofchicago.org/city/en/depts/fss/provdrs/serv/svcs/community_servicecenterlocations.html
DFSS also funds and helped design the Homelessness Prevention Call Canter (HPCC) which is the central point of access for homeless prevention funds. Call center staff conduct a brief intake and refer callers to prevention agencies. If the callers are not eligible for available funds, the HPCC refers to other community resources. If you are in need of prevention assistance, call the Homelessness Prevention Call Center at 311 and ask for short-term assistance. For additional information regarding the HPCC, visit https://www.catholiccharities.net/tabid/55/ctl/detail/mid/2525/itemid/1033/homeless-prevention-funds-still-available.aspx