In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
Bitter cold temperatures are more than an inconvenience; they pose a serious threat to health and safety. The City of Chicago has many services available to help residents weather the winter months.
Call 3-1-1 to:
Protect Yourself and Family:
A Warming Center is a heated facility where Chicagoans can go to find safe refuge from extreme weather.
The Chicago Department of Family and Support Services (DFSS) operates six Warming Centers during work weekdays when temperatures dip below 32 degrees. Additional facilities are opened as needed including Senior Centers, libraries, and Park District buildings. The Warming Centers that DFSS operates are not open on weekday holidays unless specifically indicated. This is why it is so important to contact 3-1-1 for Warming Center information, especially during off hours or on holidays.
The Garfield Center, located at 10 S. Kedzie Avenue, is available 24 hours a day, seven days a week to connect residents to emergency shelter.
Call 3-1-1 to locate a Warming Center in your area.
DFSS Warming Centers
9 am – 5 pm Monday through Friday
(DFSS Warming Centers are not open on weekday holidays unless specifically indicated. Hours and days may be extended under extreme conditions. Also, other City facilities might be designated for warming purposes during off hours, That is why it is important to call 3-1-1 for information concerning Warming Center locations, especially during off hours and on weekday holidays)
1140 W. 79th Street
Chicago, IL 60621
10 S. Kedzie Ave.
Chicago, IL 60612
4314 S. Cottage Grove
Chicago, IL 60653
845 W. Wilson Ave.
Chicago, IL 60640
8650 S. Commercial Ave.
Chicago, IL 60617
4312 W. North Ave.
Chicago, IL 60639
Landlords must heat residential buildings to at least 68 degrees during the day and 66 degrees overnight. If you are unable to resolve a heating problem with your landlord, call 3-1-1.