Information & Referral Community Resource and Assistance Guide

Mayor’s Office for People with Disabilities Community Resource and Assistance Guide

MOPD’s Information and Referral Unit provides assistance with identifying and accessing community resources that may help increase the independence of people with disabilities. These resources may include in-home assistance, transportation, amplified telephones, assistance completing forms and applications, information on community programs and other services specific to an individuals need. For more information, please contact these resources directly or MOPD for any services we may offer @: Phone - 312.744.6673 (Voice) or Email - MOPDResources@cityofchicago.org or stop by @ 2102 W Ogden Ave / Chicago, IL 60612 Please note: This Information and referral brochure should be used only as a guide. It is subject to change without notice.

Please note: This Information and referral brochure should be used only as a guide. It is subject to change without notice. Click on the Community Resource and Assistance Guide for the pdf version.

ADA PARATRANSIT, 312.663.4357 - Main Line

866.764.1134 - South

866.764.1135-Central

866.764.1136-North – TTY

Website: www.pacebus.com/sub/paratransit/default.asp

ADA Paratransit is a shared-ride, advanced reservation, origin-to-destination service for individuals with disabilities who are unable to use CTA or Pace fixed-route transit service.

CONSUMER SERVICES

312.746.4200 - Main Line

312.744.1944 - TTY

Promotes consumer awareness through education and information to help consumers protect themselves

CHICAGO DEPARTMENT OF FAMILY AND SUPPORT SERVICES- SENIOR SERVICES

312.744.4016 – Main Line

DFSS offers direct services and referrals for specialized assistance to residents that are 60 years of age or older.

CHICAGO DEPARTMENT OF FAMILY AND SUPPORT SERVICES (DFSS) - DOMESTIC VIOLENCE

877.863.6338 – Main Line

877.863.6339 – TTY

/city/en/depts/fss/provdrs/dom_violence.html

The DFSS Division on Domestic Violence Hotline is dedicated to promoting a coordinated multi-system response to domestic violence in Chicago.

REGIONAL TRANSPORTATION AUTHORITY (RTA)

312.913.3110 - Main Line

888.282.8891 – TTY

Website: www.rtachicago.org

The RTA issues Reduced Fare and Ride Free permits to eligible riders throughout the region.

The RTA’s Mobility Management Program helps customers with disabilities and older adults access ADA-accessible transit in the RTA region.

ILLINOIS DEPARTMENT OF HUMAN SERVICES - DHS

(Including ILDRS)

800.843.6154 – Main Line

866.324.5553 – TTY

http://www.dhs.state.il.us/dhs

ILDRS works with people with disabilities ages 18 – 59 and their families to achieve full community participation including employment and independent living opportunities.

COMMISSION ON HUMAN RELATIONS

312.744.4111 – Main Line

312.744.1088 – TTY

Website: https://www.chicago.gov/city/en/depts/cchr.html

The Commission investigates complaints to determine whether discrimination may have occurred.

ILLINOIS DEPT. OF AGING (BENEFIT ACCESS)

800.252.8966 – Main Line Website: https://webapps.illinois.gov/AGE/BAA/Welcome.aspx

Benefit Access Program Benefits include:

Seniors Ride Free Transit Benefit, Persons with Disabilities Free Transit Ride and the Secretary of State License Plate Discount.

DEPARTMENT OF FINANCE - RESIDENTIAL DISABLED PARKING SIGNS INFORMATION

312.747.0114 – Main Line

Provides disabled City residents with convenient and accessible parking in front of their residences.

ADULT PROTECTIVE SERV.

866.800.1409 – Main Line

888.206.1327 - TTY

Reporting suspected abuse

CENTER FOR DISABILITY AND ELDER LAW

312.376.1880 - Main Line

Website: http://www.cdelaw.org/

Provides quality legal services, pro bono, (for free), to Cook County low-income seniors and low-income adults with disabilities. The focus is on financial stability, housing, end of life planning, and financial abuse

ADULT PROTECTIVE SERV.

866.800.1409 – Main Line

888.206.1327 - TTY

Reporting suspected abuse and/neglect of adults of any age

BUILDING/ HEAT COMPLAINTS

312.743.3573 – Main Line Or 311

Enforces the Chicago Building Code, which includes the Chicago Heat Ordinance.

FAMILY RESOURCE CENTER on DISABILITIES

312.939.3513 – Main Line

Website: https://frcd.org/

Information and advocacy about rights and responsibilities under the Individuals with Disabilities Education Act (IDEA). This includes Individual Education Plans (IEP), early intervention and obtaining the appropriate services for a child with special needs.

CHICAGO PARK DISTRICT SPECIAL RECREATION PROGRAM

312.742.5798

312.747.2001 - TTY

Website: special.recreation@chicagoparkdistrict.com

21 specialty locations serving individuals with intellectual disabilities, 3 specialty locations serving individuals with physical or visual impairments and 2 specialty locations serving persons who are deaf or hard of hearing.