Gradually Resume
The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.
Information & Referral Community Resource and Assistance Guide
Mayor’s Office for People with Disabilities Community Resource and Assistance Guide
MOPD’s Information and Referral Unit provides assistance with identifying and accessing community resources that may help increase the independence of people with disabilities. These resources may include in-home assistance, transportation, amplified telephones, assistance completing forms and applications, information on community programs and other services specific to an individuals need. For more information, please contact these resources directly or MOPD for any services we may offer @: Phone - 312.744.6673 (Voice) or 312.744.7833 (TTY) Email - MOPDResources@cityofchicago.org or stop by @ 2102 W Ogden Ave / Chicago, IL 60612 Please note: This Information and referral brochure should be used only as a guide. It is subject to change without notice.
Please note: This Information and referral brochure should be used only as a guide. It is subject to change without notice. Click on the Community Resource and Assistance Guide for the pdf version.
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ADA PARATRANSIT, (312) 663-4357 - Main Line, (866) 764-1134-South, (866) 764-1135-Central, (866) 764-1136-North – TTY www.pacebus.com/sub/paratransit/default.asp ADA Paratransit is a shared-ride, advanced reservation, origin-to-destination service for individuals with disabilities who are unable to use CTA or Pace fixed-route transit service.
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CONSUMER SERVICES (312) 746-4200 - Main Line (312) 744-1944 - TTY www.chicago.gov/city/en/depts/bacp/supp_info/ bacpconsumers.html Promotes consumer awareness through education and information to help consumers protect themselves
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CHICAGO DEPARTMENT OF FAMILY AND SUPPORT SERVICES- SENIOR SERVICES (312) 744-4016 – Main Line www.chicago.gov/city/en/depts/fss/provdrs/senior. html DFSS offers direct services and referrals for specialized assistance to residents that are 60 years of age or older.
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CHICAGO DEPARTMENT OF FAMILY AND SUPPORT SERVICES- DOMESTIC VIOLENCE (877) 863-6338 – Main Line (877) 863-6339 – TTY www.chicago.gov/city/en/depts/fss/provdrs/ dom_violence.html The DFSS Division on Domestic Violence is dedicated to promoting a coordinated multi-system response to domestic violence in Chicago. |
REGIONAL TRANSPORTATION AUTHORITY (RTA) (312) 913-3110 - Main Line (888) 282-8891 – TTY www.rtachicago.org The RTA issues Reduced Fare and Ride Free permits to eligible riders throughout the region. The RTA’s Mobility Management Program helps customers with disabilities and older adults access ADA-accessible transit in the RTA region. |
ILLINOIS DEPARTMENT OF HUMAN SERVICES - DHS (Including ILDRS) (800) 843-6154 – Main Line (866) 324-5553 – TTY http://www.dhs.state.il.us/dhs ILDRS works with people with disabilities ages 18 – 59 and their families to achieve full community participation including employment and independent living opportunities. |
| COMMISSION ON HUMAN RELATIONS (312) 744-4111 – Main Line (312) 744-1088 – TTY https://www.cityofchicago.org/city/en/depts/cchr. html Enforces the Chicago Human Rights Ordinance and the Chicago Fair Housing Ordinance. The Commission investigates complaints to determine whether discrimination may have occurred. | ILLINOIS DEPT. OF AGING (BENEFIT ACCESS) (800) 252-8966 – Main Line https://webapps.illinois.gov/AGE/BAA/Welcome.aspx Benefit Access Program Benefits include: Seniors Ride Free Transit Benefit, Persons with Disabilities Free Transit Ride and the Secretary of State License Plate Discount. |
DEPARTMENT OF FINANCE - RESIDENTIAL DISABLED PARKING SIGNS INFORMATION (312) 747-0114 – Main Line Provides disabled City residents with convenient and accessible parking in front of their residences.
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ADULT PROTECTIVE SERV. (866) 800 – 1409 – Main Line (888) 206-1327 - TTY Reporting suspected abuse
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CENTER FOR DISABILITY AND ELDER LAW (312) 376-1880 Main Line http://www.cdelaw.org/ Provides quality legal services, pro bono, (for free), to Cook County low-income seniors and low-income adults with disabilities. The focus is on financial stability, housing, end of life planning, and financial abuse |
ADULT PROTECTIVE SERV. (866) 800 – 1409 – Main Line (888) 206-1327 - TTY Reporting suspected abuse and/neglect of adults of any age
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BUILDING/ HEAT COMPLAINTS (312) 743-3573 – Main Line Or 311 www.chicago.gov/city/en/depts/bldgs.html Enforces the Chicago Building Code, which includes the Chicago Heat Ordinance.
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FAMILY RESOURCE CENTER on DISABILITIES (312) 939-3513 – Main Line https://frcd.org/ Providing Parents of Children with Disabilities with Information, Training, and Assistance. Information and advocacy about rights and responsibilities under the Individuals with Disabilities Education Act (IDEA). This includes Individual Education Plans (IEP), early intervention and obtaining the appropriate services for a child with special needs. | CHICAGO PARK DISTRICT SPECIAL RECREATION PROGRAM (312) 742-5798 (312) 747-2001 (TTY) special.recreation@chicagoparkdistrict.com 21 specialty locations serving individuals with intellectual disabilities, 3 specialty locations serving individuals with physical or visual impairments and 2 specialty locations serving persons who are deaf or hard of hearing. |
Service Facts
Department:
People We Serve:
- Businesses & Professionals
- Caregivers
- Non-Profit Organizations
- Residents
- Home Owners
- People with Disabilities