COVID-19 Vaccine Information for the United Center
Phone hotline: If you cannot access the internet, please call 312.746.4835. This hotline is open Monday – Saturday 8:00 am – 8:00 pm and Sunday 8:00 am – 4:00 pm. High call volume is anticipated.
Know Before You Go
- When you sign up for an appointment, online or by phone, you will be asked if you have any accessibility needs. Be sure to select what accessibility you need for your vaccine appointment. Prior to a visit, the accessibility request is reviewed and scheduled, as needed. Onsite staff will also be informed the morning of all accessibility needs requested for the day, so they are ready.
- If you have your registration, be ready to show the QR code on your registration, using your phone, or bring a printout of your registration. If you do not have access to a phone or printer at home, there are two printers near the registration desk where staff will help you print your registration for free.
- Expect to spend about 45 minutes. This number is an estimate and can vary by some factors, including if you need 30 minutes instead of 15 minutes of rest after getting the vaccine.
- You do not need to bring any other information and do not need to show any paperwork about your disability. The only document you need is your QR code or paper printout of the QR code verifying your appointment.
- It is recommended you bring your own snacks or water if needed.
- The entrance drop-off and pick-up point is anywhere on the entire block of Madison (1902 W. Madison), East of Wood Street. The entrance is on the corner of Madison and Wood Streets.
- There is a wheelchair valet available just past the entrance for anyone who needs a wheelchair and includes a wheelchair escort.
- When you arrive at the front registration tent, you can ask to receive the vaccine in the “ADA Assistance” area, which allows you to receive the vaccine without moving from station to station.
- Staff is available to provide wayfinding assistance.
- When you arrive, you will need to show your appointment confirmation.
- There is an accessible restroom. We recommend you use the restroom before you check-in.
Getting Your Vaccine
- If you are a person with a disability, you can ask to receive the vaccine at a central location, and avoid moving from station to station. When you arrive, ask to be assigned to the ADA Assistance area.
- The ADA assistance area is set up in the front entrance tent. There are chairs set up around the tent, following social distance guidelines. If you come with a companion, your companion will sit next to you.
TIP: Ask to get the vaccine in the ADA assistance area if your disability makes it hard to move from station to station. In this area, there are sets of two chairs, so that a companion can sit with you.
- The alternate option is to move from station to station in the large tents. There are separate tents, for the following: (1) main registration check-in, (2) vaccine station, and (3) post-vaccine resting area. After you get the vaccine, you will be brought to a room to wait for 15 minutes. If you mark on your registration that you have had adverse reactions in the past, you will be assigned to a different room, and wait for 30 minutes after receiving the vaccine.
- Accessible parking is available in Lot A, and there are shuttle buses from the parking lots to the entrance (Lot E). The shuttle bus is accessible and has a ramp.
- Service animals are welcome, and staff is aware to permit service animals.
- You can bring one companion with you. Only the individual with the appointment will be vaccinated.
- CDPH and the Chicago Fire Department are working together to provide in-home vaccination for senior citizens, 65+, and also individuals with disabilities who are not able to travel to a vaccine site. To sign up, fill out this survey. Please feel free to share with your networks.
MOPD will provide COVID-19 resources for the disability community. Check back often for updates.
- City of Chicago COVID-19 Testing Sites
- City of Chicago COVID-19 Eviction Protection Ordinance – June 17, 2020
- CDPH Covid-19 Risk Assessment Tool
- COVID-19 specific Social Stories
- Covid-19 testing sites in the State of Illinois
- Cook County Social Vulnerability Index
- Cook County Medical Examiner COVID-19 Dashboard
- Chicago Department of Public Health Coronavirus Information
- Chicago COVID Coach Website/App
- Home Services Program Coronavirus (COVID-19) Updates
- IDHS Coronavirus Information Center
- Illinois Remote Covid-19 Patient Monitoring Program
- Illinois COVID-19 Immigrant Family Support Project
- Illinois Council on Developmental Disabilities COVID-19 Resources
- InTouch & Motion
- NAMI Chicago
- Trilogy Behavioral Healthcare
- The Kedzie Center
- Updates to Illinois Eviction Moratorium
Links to COVID-19 ASL VIDEOS:
Discussion on COVID-19/Flu Vaccines (12/18/2020):
Moderna and Pfizer Vaccines (12/18/2020):
Dr. IV Mirus receiving the COVID-19 Vaccination (12/16/2020):
Dr. IV Mirus on COVID-19 vaccines (12/14/2020):
COVID-19 General Information:
ASL Video Series: What You Need to Know About Handwashing (4/11/2020):
|ASL Video Series: Use the Coronavirus Self Checker to Help Decide When to Call a Doctor
ASL Video Series: Use of Cloth Face Coverings to Help Slow the Spread of COVID-19 (4/11/2020):
ASL Video Series: When to Get Medical Care for COVID-19 (4/2/2020):
ASL Video Series: Caring for Someone at Home Who May Have COVID-19 (4/1/2020):