September 20, 2019

Chicago 9-1-1 Dispatcher awarded 2019 telecommunicator of the year during national preparedness Month

OEMC is home to Top Dispatchers in the State and U.S. for 2019

 The Chicago Office of Emergency Management and Communications (OEMC) proudly announces that Chicago Police Dispatcher Patricia Griffin has been named the 2019 Telecommunicator of the Year by the Illinois Association of Public-Safety Communications Officials (APCO). Griffin is currently assigned to Zone 8 (Districts 004/South Chicago and 006/Gresham).

“Chicago’s 9-1-1 Center is home to several award-winning personnel, including our current State of Illinois recipient, Patricia Griffin, and the 2019 National Public Safety Communicator of the Year, Police Dispatcher Marissa Leezer,” said OEMC Executive Director Rich Guidice. “To have staff recognized at all levels is truly remarkable, and OEMC is proud to have such outstanding employees dedicated to helping residents, visitors and first responders during emergencies.”

The Association of Public-Safety Communications Officials (APCO) is a professional trade organization committed to providing public safety communications expertise, professional development, technical assistance, advocacy and outreach on behalf of call takers and dispatchers. The winner is selected by a committee who reviews nominations submitted from dispatch centers throughout the state of Illinois.

The honor will be presented at the 2019 Illinois Public Safety Telecommunications Association Conference held in Springfield from November 3 – 6.

Previously, four OEMC Emergency Dispatch Operations employees have received top honors for Illinois, and two have been recognized as the country’s best in their field.

Griffin began her career as a Chicago Police Dispatcher in September 1995. Her past achievements, which include multiple awards of merit and team performance honors, are a testament to her exceptional performance and devotion to duty.

A lifelong Chicagoan, Griffin is the proud mother of a son, who is a Chicago Police Officer.


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