Consumer Confidence Reports

Get the 2017 Water Quality Report

Dear Chicago Water Customer,

I am pleased to provide you with the City of Chicago’s annual Water Quality Report. This report meets an obligation to relay information about our drinking water, and also gives us an opportunity to explain what it takes to get that water to you.

To continue our city’s reputation for high quality, good tasting water it is imperative that we continue to pursue significant renewal of infrastructure. This year, we will be replacing 85 miles of aging leaking water mains, and also replacing and lining over 78 miles of new and existing sewer mains. To keep our system flowing we are lining over 14,000 structures such as catch basins, sewer basins, and manholes.

The Build a New Chicago program is renewing two of our aging water purification plants, and modernizing our network of 12 pumping stations that pressurize the water system, delivering water to Chicago homes and business. To help further conserve water and reduce home owner’s water bills, our MeterSave program will be installing 15,000 new meters in single family homes and two-flats.

This report is full of useful information that will help you manage your water consumption, improve your efficiency, and protect your family and your neighbors from flooding and other risks. I hope that you look it over carefully and find value from it.

On behalf of all Chicagoans, I will continue my commitment to revitalizing the city’s infrastructure and ensuring that Chicago is a world-class city built on a world-class foundation.


Rahm Emanuel

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