Health & Human Services

The Department of Public Health (CDPH) works to ensure that residents have access to health programs, health facilities, and that they receive immunizations and screenings. In addition, the Department of Family & Support Services (DFSS) offers a range of programming and resources designed to enhance the lives of residents, particularly the most vulnerable, beginning at birth and carrying on through to adulthood and old age. The charts provided offer an overview of the services delivered by DFSS, DFSS delegates, and CDPH.

Chicago Department of Public Health (CDPH)

Lead Inspections
Percent Served at Specialty STI Clinics
School-Based Oral Health Care
Vaccine Doses Delivered to Healthcare Providers

Department of Family and Support Services (DFSS)

Children Services Program Monthly Utilization
Youth Services Program Monthly Utilization
Senior Services Nutrition Monthly Utilization
Homeless Shelter System Monthly Utilization
Domestic Violence Service Help Line Monthly Utilization
Workforce Services Monthly Utilization

Lead Inspections

To combat lead poisoning through the Childhood Lead Poisoning Prevention and Healthy Homes Program, the Chicago Department of Public Health (CDPH) works to enforce city and state laws regarding lead paint by dispatching building inspectors to identify lead hazards in homes and apartments and hold property owners accountable for making repairs required by law. This metric tracks the total number of initial lead inspections CDPH performs per month. The performance goal is 100 inspections per month. See the Environmental Health Division for more information about CDPH’s lead poisoning prevention programs, or to report elevated blood lead levels.

Percent Served at Specialty STI Clinics

The Chicago Department of Public Health (CDPH) Division of STD/HIV/AIDS Public Policy and Programs works in partnership with communities to advance the prevention and treatment of HIV and sexually transmitted infections (STIs). CDPH maintains drop-in STI Specialty Clinics & HIV Early Intervention Services in South Austin, Englewood, Roseland, Lakeview and West Town that diagnose and treat STIs and provide information about condom use and other STI prevention methods. These clinics are offered at no cost, and on a first-come, first-serve basis. This metric tracks the percent of patients served by the STI Specialty Clinics per month out of the total number of people who seek care. The monthly performance goal is to serve 100% of those seeking care. Click here for more information about City STI/HIV/AIDS Services.

School-Based Oral Health Care

The Chicago Department of Public Health and the Chicago Public School’s School-Based Oral Health Program, contract licensed dentists that provide a dental exam/screening, dental cleaning, a fluoride varnish treatment and apply dental sealants (as needed) at no cost to students or their families in school. This metric tracks the number of students served by the program per month. The monthly performance goal is to serve 9,600 students. The annual performance goal is to serve 96,000 students per school year.

Vaccine Doses Delivered to Healthcare Providers

The Chicago Department of Public Health (CDPH) provides vaccine doses to local healthcare providers. This metric tracks how many doses CDPH distributes per week. Click here for more information about CDPH’s Immunization Program.

Children Services Program Monthly Utilization

This measure represents children, ages birth to 12, from low-income families, who engage in DFSS-supported services that provide participants with a strong social, emotional and developmental foundation.

Youth Services Program Monthly Utilization

This measure represents the number of young people, ages 6 to 18, who engage in DFSS-supported out-of-school time opportunities which encourage academic achievement, support evolving talents and keep young people off the streets.

Senior Services Nutrition Monthly Utilization

This measure represents the number of meals provided to seniors including Home Delivered Meals and the Congregate Dining Program—both of which serve to address the problem of poor nutrition among older adults.

Homeless Shelter System Monthly Utilization

This measure represents homeless shelter bed utilization including temporary overnight shelter and the interim residential homeless program. This measure does not reflect permanent supportive housing beds/resources.

Domestic Violence Service Help Line Monthly Utilization

This measure represents the calls received by the Domestic Violence (DV) Help Line including victim calls, DV info calls, 3rd party calls, abuser calls, and DV linkages for services calls.

Workforce Services Monthly Utilization

This metric tracks adult residents who are engaged in DFSS-supported workforce development services including skills training and job placement.

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