Public Safety and Violence Reduction

The Office of the Mayor, Lori E Lightfoot

Our Work

The City of Chicago Mayor’s Office works to ensure that all residents have the opportunity to fulfill their potential and thrive in safe communities. The public safety team focuses on coordinating operations of the Chicago Police Department, Chicago Fire Department, Office of Emergency and Communications, Civilian Office of Police Accountability, Chicago Police Board, and the newly-formed Office of Public Safety Administration, in addition to creating and implementing a violence reduction strategy for the City. The Mayor’s public safety strategy is led by the Deputy Mayor for Public Safety, who also oversees the Office of Violence Reduction.

As a public safety priority, the Office of Violence Reduction develops and implements a citywide violence reduction strategy, focusing on the communities most impacted by violence.  The Mayor’s Office of Violence Reduction aims to supports individuals and communities through investments in promising and proven interventions paired with coordination of City department resources. Mayor Lori Lightfoot is committed to a comprehensive, data-informed, public health approach to violence reduction and to amplifying community voice to inform citywide efforts.

Strategy and Principles

The Public Safety strategy is guided by five strategic priority areas:

  • Empower and Heal People
  • Protect and Secure Places
  • Improve and Advance Policing
  • Affect Public Policy
  • Plan and Coordinate

To move forward on these strategic priorities, the Mayor’s Office has established public safety guiding principles. The Office commits to be:

  • Focused on equity, people, and places
  • Trauma-informed
  • Balanced across intervention, prevention, and enforcement,
  • Aligned across policy priorities
  • Community-driven and data-informed
  • Collaborative and sustained across sectors

 Public Safety in the News

December 19, 2019: Mayor Lightfoot Announces Roadmap to Expand Mental Health Framework Based on Recommendations from Advocates, Experts, Community Providers and Patients

December 18, 2019: Mayor Lightfoot and Interim Superintendent Beck Welcome 322 New and Promoted Officers at Chicago Police Graduation

December 5, 2019: Statement from Mayor Lori E. Lightfoot and Interim Superintendent Charlie Beck

November 26, 2019: City Council Approves Mayor Lightfoot's 2020 Budget

November 15, 2019: Mayor Lightfoot, CFD And PBC Break Ground on New State-Of-The-Art Fire Station on Far South Side

November 8, 2019: Mayor Lightfoot Announces Appointment of Charlie Beck as Interim Police Superintendent

October 11, 2019: Mayor Lightfoot Announces Proposal to Streamline Police, Fire and OEMC Administrative Units Under City's New Office of Public Safety Administration

September 23, 2019: Mayor Lightfoot, Fire Commissioner Ford Graduate More Than 100 Firefighters and Fire Paramedics

September 4, 2019: Mayor Lightfoot and Superintendent Johnson Congratulate 349 New and Promoted Officers at Chicago Police Graduation

August 29, 2019: Mayor Lightfoot, Chicago Police Department Launch Citywide GunStat Initiative

August 23, 2019: Mayor Lightfoot and Chicago Public Schools Celebrate Inaugural Year of Summer for Change Program

August 15, 2019: Mayor Lightfoot, CPD Launch Two New Area Technology Centers to Solve Crimes Faster and Improve Clearance Rate

July 16, 2019: Mayor Lightfoot, Chicago Police Superintendent Johnson Welcome New Recruits to The Academy

July 9, 2019:  Mayor Lightfoot And Superintendent Johnson Congratulate 294 New and Promoted Officers at Chicago Police Graduation

July 2, 2019: Mayor Lightfoot Launches Vacant Lot Beautification Pilot Program on City’s South and West Sides

June 25, 2019: Mayor Lightfoot Announces Key Leadership Appointments

June 19, 2019: Mayor Lightfoot, CPS Launch Groundbreaking Summer Program for City’s Most Vulnerable Youth

May 23, 2019: Mayor Lightfoot Launches "Our City. Our Safety." Initiative to Promote Resources, Programming and Activities for Memorial Day Weekend


City and Agency Partners

Public Safety is a responsibility and priority of all City agencies and departments. The following departments play an especially important role in Chicago’s Public Safety. 

Chicago Fire Department

Chicago Police Department

Civilian Office of Police Accountability

Department of Public Health – Violence Prevention

Department of Family Support Services – Youth violence prevention

Office of Emergency Management and Communications

Police Board

Office of Public Safety Administration (coming soon)

Need help? Public Safety Assistance

If this is an emergency or if a criminal incident is currently in progress, please call 911 for immediate assistance.

  • Submit a request to or call 311 for:
    • Animal control
    • Consumer and employee protection
    • Filing a discrimination or hate crime-related complaint
    • Noise or pollution complaints
    • Filing a building code violation, request water lead testing, or report water shutoffs
    • Reporting abandoned vehicles, potholes, or streetlights that need to be replaced
  • For complaints and compliments of police officers, please visit the Civilian Office of Police Accountability (COPA)
  • To report non-emergency issues related to gang or narcotics activity, criminal and prostitution activity, or trouble buildings (non-emergency) in your neighborhood, please visit Chicago Police Department's Community Concerns
  • To voice concerns and offer input about policing in Chicago, please visit the Office of the Inspector General and complete the public safety survey
  • If you or someone you know has been a victim of a violent crime, please visit the Illinois Attorney General’s website for support and resources.
  • For mental health resources, please call the NAMI Chicago helpline at 833.NAMI.CHI (833.626.4244) for a listening ear, mental health information or referrals for yourself or someone you love. The helpline is open from 9 am - 8 pm Monday through Friday, and from 9 am - 5 pm Saturday and Sunday.
  • If you have lost a loved one to violence, you can reach the Chicago Survivors hotline at 1.855.866.6679 for immediate Crisis Response Services and family support services.

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