Additional Resources

60 Years and Older

People over 60 years of age are at higher risk for developing more serious complications from COVID-19 illness. The risk increases thereafter and escalates with age, with persons over age 80 in the highest risk category.

Learn more at Centers of Disease Control & Prevention.


Dedicated Shopping Hours For Seniors

Several retailers have created dedicated shopping hours for seniors to shop for groceries without crowds of other people.


Retailers include

Whole Foods

Customers age 60 and older can shop daily an hour before stores open to the general public. So, if a store opens at 9 a.m., for example, seniors have access at 8 a.m.


The first hour of shopping each Wednesday is reserved for the elderly and other vulnerable populations, such as those with compromised immune systems.


Senior shoppers are being given priority from 7-9 a.m. Tuesdays and Thursdays.


The grocer has set aside two hours daily — 6 to 8 a.m. — for seniors and those with underlying health conditions.


Customers ages 60 and older can shop every Tuesday an hour before stores open. Walmart pharmacies and vision centers will also be open during this time.

Fresh Market

Senior priority shopping hours are in effect 7-9 a.m. on Tuesdays and Thursdays.

If you have underlying medical conditions, such as lung diseases or asthma, heart disease, diabetes, severe obesity, chronic kidney or liver disease, you are at high-risk for severe illness from COVID-19.
Learn more at Centers of Disease Control & Prevention.

If you need shelter, call 311. The City and partner organizations are expanding emergency shelter options to ensure anyone experiencing homelessness has safe accommodations. More information at

If you are pregnant, you should take extra precaution to protect yourself from COVID-19. Pregnancy causes changes in your body that may increase your risk of some infections and severe illness.

Learn more at the Centers for Disease Control and Prevention.

The Stay At Home order does not mean you should stay in a home where you are unsafe or experiencing violence. The following confidential crisis hotlines are available 24 hours a day, 7 days a week to help you:

  • If you are experiencing violence in your place of residence, contact the IL Domestic Violence Hotline at 877-863-6338.
  • If you are a victim of sexual violence/abuse, contact the Chicago Rape Crisis Hotline at 888-293-2080.
  • If you are a victim of human trafficking, contact the STOP IT program at 877-606-3158.
  • To report suspected child abuse or neglect, contact the Illinois Department of Children and Family Services at (800) 252-2873 or submit an online report.

Additionally, if you need to obtain an Order of Protection, you may visit the courthouse located at 555 W Harrison even during the Stay Home Order. Contact 312-325-9500 to reach the courthouse.

If you are sick, you should get medical care. Community Health Centers (CHCs) provide non-emergency care for all people. You will not be turned away even if you cannot pay for the healthcare you need.

CHCs are open to you even if you:

  • don't have insurance
  • are an undocumented Chicagoan
  • have limited to no income
  • don't have a regular medical provider or doctor

There are 165+ CHCs in Chicagoland. Find a CHC near you at . Once you find the nearest center, call ahead before visiting.

Under Mayor Lightfoot’s April 7, 2020, Executive Order, all benefits, opportunities, and services which are provided or administered by the City of Chicago, including all COVID-19 relief programs, should be fairly available to all Chicago residents, regardless of their immigration status.


Know Your Rights 

If you do not have work authorization in the United States, you still have rights. If you need assistance understanding your rights, you can contact ARISE Chicago at 773-769-6000.

If you have valid work authorization (this includes DACA recipients), you may qualify for unemployment benefits if you have lost your job or hours worked. 



If you have been a victim of a crime and you are currently pursuing a T-Visa, U-Visa, or Asylum you are eligible for State-funded health insurance, food assistance, and cash assistance. This will NOT cause you to be a public charge.

Children, regardless of legal status, can qualify for All Kids health insurance. Pregnant women and new moms qualify for WIC benefits, regardless of legal status.

Emotional reactions to this health crisis are expected. Remind yourself, your family, and your friends that feeling sad, anxious, overwhelmed or having other symptoms of distress such as trouble sleeping is normal. If symptoms become worse, encourage them, and yourself, to reach out for support and help.

Windy City Wellness

Windy City Wellness provides self-care for Chicago residents. All Chicagoans, regardless of age or ability, can engage in their own well-being through relaxation, mindfulness and meditation techniques at

Need Help? Know Someone Who Does?
If you, or someone you care about, are finding these times too overwhelming to deal with, we're here to help. Please call one of these free, confidential resources: 

  • National Alliance on Mental Illness Chicago helpline at 833-626-4244, Mon-Fri 9am-8pm & Sat-Sun 9am-5pm
  • Bright Star Community Outreach trauma counseling at 833-TURN-123, Mon-Fri 9am-6pm
  • Chicago Department of Public Health Mental Health Centers teletherapy at 312-747-1020, Mon-Fri 8:30am-4:30pm. 
  • For after-hours support, text HOME to 741-741 to be connected with a crisis counselor 24 hours a day, 7 days a week.  

 For more information, see Mental Health and Coping During COVID-19.