FAQs

Business and employee FAQs for "Be Safe. Chicago" phases of reopening

For industries or subsectors that do not have guidelines posted, please refer to the guidelines for industries that are most similar to your business. Please follow those guidelines to the best of your ability (e.g., an a tattoo parlor should follow the guidelines for personal services).

If your business falls into multiple industries, please reference the most relevant guidelines for each part of your business's operation (e.g., hotels with restaurant operations should refer to the accommodation/tourism guidelines for hotel operations and food service / bars guidelines for restaurant operations).

Completing each phase of self-certification is highly encouraged, but it is not mandatory. For businesses with multiple locations in Chicago, please complete the self-certification survey separately for each location.

Please follow the city's published guidelines. National guidelines have been included for reference and additional insight for business operations.

Please submit all complaints to our CHI311 code for COVID-19. Questions can be submitted to reopening@cityofchicago.org.

Self-screening questions can be conducted at home prior to going to work, or upon entry to work. For some places of work, employers may decide to explicitly ask these questions when employees arrive for their shift (e.g., via survey), but in most cases, CDPH does not require it.

The self-screen requirements are based on what is deemed appropriate by the Commissioner of the Chicago Department of Public Health. Currently, self-screening does not include a required temperature check.

For businesses or organization without clear occupancy limits, 25% of the maximum capacity should be interpreted as rough guidance to limit the number of people in your workplace. Regardless of capacity estimates, six foot distancing must be maintained during operations.

The City does not currently offer trainings. However, several other organizations have COVID-19 trainings available, such as the World Health Organization (WHO), Occupational Safety and Health Administration (OSHA), and National Institute of Environmental and Health Sciences.

There are posters included on the reopening site for handwashing, facial coverings, social distancing, and symptom self-screening. For signage more specific to an industry or work space, businesses and organization are encouraged to create their owntions are encouraged to create their own.

Individuals who are required to go into the homes of others, should follow best practices for any interactions, no matter of the industry:

  • Wear facial coverings, and any other PPE required for the work at hand, at all times
  • Wash hands before and after entering premises, and after interacting with any high-touch surfaces
  • Conduct a self-screening assessment prior to entering premises (see additional resources on reopening website for more information); if you feel ill or answer yes to any self-screening questions, do not enter premises
  • Where possible, maintain 6 ft social distance between all individuals
  • Avoid touching objects that are not necessary to the work at hand
  • After completing any project or job, thoroughly clean space, with special care to high-touch areas
  • Maintain a log of services (including name, address, and type of work) for at least 60 days

For additional details, please refer to the Personal Services, Construction, and Retail guidelines found on the reopening website, as well as guidance from OSHA on in-home services.

Parks west of Lake Shore Drive are open. However, playgrounds and pools remain closed, and fieldhouses are open from 9AM-5PM on weekdays for washrooms and shelter only. Parks summer programming will begin July 6th.

The Lakefront Trail is open for exercising and commuting—walking, jogging, running, rollerblading, and biking are allowed. No congregating, no gathering, no grilling, and no picnicking are allowed. All other spaces and facilities east of Lake Shore Drive, including beaches, remain closed.

Millennium Park is open daily. However, the Jay Pritzker Pavilion, Welcome Center, McDonald’s Cycle Center, and BP Bridge between Millennium Park and Maggie Daley Park remain closed. All water features remain closed as well.

Maggie Daley Park is open daily. However, the roller blade and scooter rental counter, as well as the playgarden, remain closed.

The Riverwalk is open daily. From 5AM to 10AM, it is open for running, walking, and biking between Lake Shore Drive and Lake Street. From 11AM to 9PM, the Riverwalk’s bars and restaurants are open by reservation only. During this time, there are several “passive recreation areas” for outdoor use as well.

The 606 is open for exercising and commuting—walking, jogging, running, rollerblading, and biking are allowed. No congregating, no gathering, no grilling, and no picnicking are allowed.

Navy Pier is open, including shopping, dining, and select cruises and boat tours. However, Chicago Shakespeare Theater and Chicago Children's Museum remain closed, and all fireworks shows are canceled until further notice.