Help

eProcurement

Please review the online training materials first. If after reviewing the materials, you still have questions about registration, use of the iSupplier or online bidding, please call 312-744-HELP Monday-Friday, 8:30 am to 4:30 pm, excluding City holidays or email below:  

iSupplier Customer Support

Please note that while an Economic Disclosure Statement (EDS) certificate of filing is required to be submitted through iSupplier, Online EDS is a separate computer system.  Online EDS questions should be addressed to onlineEDS@cityofchicago.org.  Do not contact the iSupplier help desk about Online EDS.  

Payments and Invoices

For inquiries about payments and invoices, please contact the Department of Finance by clicking on the link below:

Invoice/Payment Questions

Login Assistance

Forgot user name / password

eProcurement Support  for Delegate Agencies:

iSupplier Customer Support

Accommodations

If you are a person with disabilities and require accommodations to utilize iSupplier, please contact eProcurement Support