City of Chicago

The New Chicago 311

Built with Chicagoans, for Chicagoans, the new and modernized Chicago 311 system makes it easier than ever for residents to access city services. Residents can now go online to the CHI 311 web portal or use the first-ever CHI 311 mobile app to submit a service request, track progress and give the city immediate feedback.

Residents can access 311 by downloading the CHI 311 mobile app on iOS or Android, visiting 311.Chicago.gov, or calling 311.

Strengthening Chicago's Pensions

In an address to the City Council and other city leaders, Mayor Rahm Emanuel laid out viable options to help the city continue to honor its pension obligations while continuing to expand the economy and reduce the burden on taxpayers.

Read Mayor Emanuel's roadmap to confront pension obligations head-on and his remarks as prepared for delivery.