Overview of Chicago: Chicago is a large, diverse city located along the shores of Lake Michigan. Known for its architecture, museums, and deep-rooted history, Chicago is made up of neighborhoods with their own unique cultures. The city offers a wide range of services and opportunities for newcomers, but it’s important to understand its structure and how to navigate life here. 

Language Assistance: Chicago is a city of many languages with many community organizations offering language support. You’ll find ESL (English as a Second Language) classes at local community centers and libraries. If you need interpretation or translation services, many local nonprofits may be able to help. If you find yourself needing services from a nonprofit or business, it's a good idea to ask if they offer language support. City, county, and state agencies are required to provide services and materials in languages other than English to ensure accessibility. 

Find Housing: Housing is one of the first things you’ll need to secure. Start by looking at affordable housing options in neighborhoods that fit your liking/budget. The city of Chicago’s Department of Housing offers a list of affordable rental units to get you started. Be sure to also check with local immigrant-serving organizations for housing programs that offer subsidized rates or assistance for newcomers.

If you are in need of emergency shelter, please call 311 for assistance.

• Families needing a safe place to wait for shelter may go to the Shield of Hope, also known as Emergency Homeless Assessment and Response Center (EHARC), at 924 N. Christiana Ave to receive shelter placement, diversion, and other specialized supports.
  
  
• Single adults may go to the Shelter Placement and Resource Center (SPARC), located at 2241 S. Halsted St. to request emergency shelter. SPARC offers a 24/7 intake location dedicated to connecting individuals with shelter placements and providing interim basic services. Services include access to food, showers, and overflow shelter. Please note: once capacity is reached, both day and overnight waiting areas may closed.

Emergency Contacts: In case of emergency, it’s important to know who to contact. For police, fire, or medical emergencies, call 911. If you need non-emergency services, such as healthcare or legal assistance, there are several community organizations that provide support to immigrants. 

Getting a Phone Number and Internet: Once you’ve arrived, getting a local phone number is key for staying connected. Also, setting up an internet connection for your home or finding nearby Wi-Fi spots is important for work, education, and keeping in touch with family back home. The City of Chicago offers a program called Chicago Connected, which can help you access discounted or free internet services. 

Important Documents: Make sure you have all your important documents organized and ready. This includes your passport, visa (if applicable), work permit, and health insurance card. If you need to apply for an Illinois state ID or driver’s license, start gathering the necessary documents (See 5-Transportation & Navigation for more details!).

1. Chicago is a Welcoming City. City workers and police cannot ask about your immigration status under local law. Learn about the Welcoming City Ordinance.
2. Police Are Not ICE. Local law enforcement cannot detain you just because of your immigration status under the Welcoming City Ordinance.
3. Children Can and Must Attend School. All children and youth ages 5–21 have the right to attend public school regardless of immigration status. In Illinois, mandatory school attendance requires students aged 6-17 to attend school, Learn more and start at CPS Enrollment.
4. Emergency Health Care Is Always Available. You cannot be denied emergency treatment due to immigration status or ability to pay. Find clinics via Illinois Free & Charitable Clinics.
5. You Have the Right to Work Safely. Even without work authorization, you are protected from wage theft and dangerous conditions. File complaints with the Chicago Office of Labor Standards. 
6. You Can Ride the CTA Without ID. Use a Ventra card or CityKey for buses and trains. Reduced fares are available for youth, seniors, and people with disabilities through the RTA Fare Program.
7. You Can Apply for a CityKey. A CityKey ID serves as your ID, transit card, and library card—and opens access to many public services.
8. Free Legal Help Is Available. Reach out to Legal Aid Chicago, Illinois Legal Aid Online, or the National Immigrant Justice Center.
9. Community Centers Are Here to Help. Visit any Community Service Center to connect to housing, food, legal, and mental health support. 
10. You Are Not Alone. Chicago was founded by an immigrant and continues to thrive because of its global communities. You are protected, valued, and an important part of this city’s ongoing story.