IT Strategy


Continuously learn & adapt

Apply best practices and lessons learned from peer governments, partners, and other stakeholders.

Serve equitably

Deliver public services and opportunities that enable all city stakeholders to thrive and actively participate.

Make no little plans

Empower people. Embed modern technologies & practices into city operations.

Reimagine digital services

Design and deliver intuitive, peoplecentric services that improve quality of life for Chicagoans and visitors alike.

Engage & co-create

Promote trust and transparency through stakeholder engagement and inclusive processes.

Steward & protect city assets

Manage risk and be good fiduciaries of city resources through sustainable, high-impact IT investments.