Department of Technology and Innovation (DTI) is the City’s central IT agency. DTI is responsible for the City’s core technology infrastructure, enterprise applications, data management & analytics, digital services and information security. Our work is guided by the vision of Chicago as a responsive city where technology fuels inclusion, engagement, innovation, and opportunity for everyone.

Contact Us

Chicago departments can reach out to DTI to request anything from routine IT help to large projects through the IT Service Portal.

Chi Tech

Chicago, responsive city where technology fuels inclusion, engagement, innovation and opportunity for everyone.

Digital Playbook

A guide for promoting a more consistent citywide approach for delivering high quality digital services to Chicagoans and beyond.

Geographic Information Systems

The mission of the Geographic Information Systems (GIS) program is to employ geospatial technology to cost-effectively improve the delivery of services and the quality of decision-making for the City of Chicago.


The Information Security Office (ISO) is responsible for evaluating and responding to cyber risks to the City’s technical estate.

Data Portal

The City of Chicago Data Portal is dedicated to making access to government data and encouraging the development of creative tools to engage and serve Chicago's diverse community. 

Chicago earns Gold Certification - What Works Cities (

What Works Cities Certification recognizes and celebrates local governments for their exceptional use of data to inform policy decisions, allocate funding, equitably improve services, evaluate the effectiveness of programs, and engage residents. Open to cities in North, Central, and South America with a population of at least 30,000, What Works Cities Certification welcomes cities at all points in their data journey.

In May 2022, the City launched the Chicago Digital Equity Council (DEC), bringing together a cross-sector group of community members most burdened by the digital divide, and organizations committed to eliminating digital inequities, to close Chicago’s digital divide once and for all. 

CHI Device Donation Campaign

260K Chicago households don't have a computer. Help close the digital divide by donating your organization's retired devices!

A collective of individuals from across city departments who are committed to delivering better government services through technology and civic design. Visit the Chicago Digital page.

Technology and Innovation