In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
All open tree trim requests made to 311 and all requests completed since January 1, 2011 and December 2018.
Description: All open tree trim requests made to 311 and all requests completed between January 1, 2011 and December 2018. The Department of Streets and Sanitation maintains all trees growing in the public way. Streets and Sanitation performs regular maintenance trimming on a first-come-first-served basis in response to requests made by residents to 311. Crisis trimming is performed on an emergency basis in response to service requests reporting hazardous conditions such as broken or hanging branches.
311 receives duplicate requests for tree trims. Requests that have been labeled as Duplicates are in the same geographic area and have been entered into 311’s Customer Service Requests (CSR) system at around the same time as a previous request. Duplicate requests are labeled as such in the Status field, as either "Open - Dup" or "Completed - Dup."
Data Owner: Streets and Sanitation
Time Period: January 1, 2011 to December 2018
Frequency: Data was updated daily