The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical
spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.
It's freezing season and DWM wants to remind you that a few simple steps can prevent lots of costly damage.
To prevent pipes from freezing:
If pipes do freeze, do not use candles or any open flame to thaw them. Try a hair dryer or heating pad instead.
Watch DWM Commissioner Randy Conner show you how it's done!
Now that your old water main has been replaced and your water service has been connected to the new water main, it is important to flush your plumbing of any sediment, rust or metals, including any lead to maintain water quality.
Neighborhood construction projects involving water and sewer main replacements.