Prevent Pipes from Freezing 

It's freezing season and DWM wants to remind you that a few simple steps can prevent lots of costly damage.

To prevent pipes from freezing:

• Maintain proper heat in your home.
• Make sure there is warm air circulating in any area where there are water pipes. This includes garages and unheated areas of your home.
• Insulate pipes, particularly those outside or on the perimeter of the house.
• Remove all garden hoses from hose bibs and cover the bibs with Styrofoam insulating caps. 

If pipes do freeze, do not use candles or any open flame to thaw them. Try a hair dryer or heating pad instead.

Watch DWM Commissioner Randy Conner show you how it's done!

Flushing Your Water System 

Now that your old water main has been replaced and your water service has been connected to the new water main, it is important to flush your plumbing of any sediment, rust or metals, including any lead to maintain water quality.

Has Your Water Been Shut Off? Who to Call

If your water has been shut off due to non-payment, nearby construction, or an unknown reason, check out this guide to determine who to contact.

Consumer Lead Testing Results and Requests  

Construction Projects

Neighborhood construction projects involving water and sewer main replacements.