Featured Services and Programs

MeterSave
Learn more about changes to the MeterSave program.

Water Quality Reports and Results
Potable Water Quality Reports.

Sewer Regulations
Sewer detention regulations.

Pay Water Sewer Bills Online
Connect and pay you city utility bills on-line

Conservation Tips
Useful tips and suggestions about how to manage storm water around your home.

Education
Items for students and teachers

Chicago Water Quality
The easiest way to promote water quality at home is to flush your water system every day
Prevent Pipes from Freezing
It's freezing season and DWM wants to remind you that a few simple steps can prevent lots of costly damage.
To prevent pipes from freezing:
- Maintain proper heat in your home.
- Make sure there is warm air circulating in any area where there are water pipes. This includes garages and unheated areas of your home.
- Insulate pipes, particularly those outside or on the perimeter of the house.
- Remove all garden hoses from hose bibs and cover the bibs with Styrofoam insulating caps.
If pipes do freeze, do not use candles or any open flame to thaw them. Try a hair dryer or heating pad instead.
Watch DWM Commissioner Randy Conner show you how it's done!
Flushing Your Water System
Now that your old water main has been replaced and your water service has been connected to the new water main, it is important to flush your plumbing of any sediment, rust or metals, including any lead to maintain water quality.
Has Your Water Been Shut Off? Who to Call
If your water has been shut off due to non-payment, nearby construction, or an unknown reason, check out this guide to determine who to contact.
Consumer Lead Testing Results and Requests
Construction Projects
Neighborhood construction projects involving water and sewer main replacements.
Department Main Office
Water Management
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Phone: 312.744.4420
Toll Free:
Fax: 312.744.7119 -
1000 East Ohio Street
Chicago, IL 60611
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