The Department of Water Management delivers nearly 1 billion gallons of drinking water to residents of Chicago and 125 suburbs daily. We also remove waste water and storm runoff through the sewer system. Our mission is to efficiently provide the highest quality drinking water to the Chicago region while protecting our most precious natural resource- Lake Michigan.
Featured Services and Programs
MeterSave
Learn more about changes to the MeterSave program.
Water Quality Reports and Results
Potable Water Quality Reports.
Sewer Regulations
Sewer detention regulations.
Pay Water Sewer Bills Online
Connect and pay you city utility bills on-line
Conservation Tips
Useful tips and suggestions about how to manage storm water around your home.
Education
Items for students and teachers
Chicago Water Quality
The easiest way to promote water quality at home is to flush your water system every day
Flushing Your Water System
Now that your old water main has been replaced and your water service has been connected to the new water main, it is important to flush your plumbing of any sediment, rust or metals, including any lead to maintain water quality.
Consumer Lead Testing Results and Requests
Construction Projects
Neighborhood construction projects involving water and sewer main replacements.
Department Main Office
Water Management
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Phone: 312.744.4420 or 312.744.4h2O
Toll Free:
Fax: 312.744.7119 -
1000 East Ohio Street
Chicago, IL 60611 Get Directions
Department Facts
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