Office of the Mayor

The New Chicago 311

Built with Chicagoans, for Chicagoans, the new and modernized Chicago 311 system makes it easier than ever for residents to access city services. Residents can now go online to the CHI 311 web portal or use the first-ever CHI 311 mobile app to submit a service request, track progress and give the city immediate feedback.

Residents can access 311 by downloading the CHI 311 mobile app on iOS or Android, visiting 311.Chicago.gov, or calling 311.

Moving Chicago Forward

Eight years ago, Mayor Emanuel campaigned on a promise to bring change to Chicago communities and to tackle the most pressing problems facing the city. Today, Chicago is in a better, stronger position than it was in 2011, and remains a vibrant, thriving city in which to live, work and raise a family.

Read more about our city’s eight years of progress.

News Releases
Other City Updates

Connect with Mayor Rahm Emanuel

Request a Letter from the Mayor
Request a letter, proclamation or official greeting from Mayor Emanuel.

Send an Invitation to the Mayor
Invite Mayor Emanuel to an event.

Contact the Mayor
Email a message to the Mayor.

Visit Chicago Digital Hub
Find out more about the City of Chicago on digital platforms.

Chicago Stories Podcast

Subscribe to "Chicago Stories" on Apple Podcasts
Every week, Mayor Emanuel invites local Chicagoans and guests to join him at City Hall to share his or her Chicago story.

Listen on Apple Podcasts, Spotify, Stitcher and Soundcloud. Tweet using #ChiStories to suggest guest ideas and share your feedback.