Chicago Animal Care and Control protects public safety and ensures the humane care of animals through sheltering, pet placement, education and animal law enforcement.
Featured Services and Programs

Lost my Pet - Found a Pet
Reclaim Your Lost Pet

Adopt a Pet
Details about adopting a new pet

Field Services
About the calls we service

Animal Intake
How to bring an animal to the shelter
ALL CACC OPERATIONS ARE BASED OUT OF OUR SHELTER LOCATED AT:
2741 S. WESTERN AVE. CHICAGO, IL. 60608
Open daily 12pm-7pm
CACC’s Facility:
- CACC is a 54,000 square foot building, which houses approximately 500 animals in separate kennels.
- CACC has a fully-equipped medical division to care for the animals in its care.
- CACC houses a command center for Animal Control Officers and Inspectors and has a fleet of 18 trucks.
- CACC has a shelter operations division to clean, feed and care for the animals.
- CACC has offices for the Executive Director and administrative and management staff.
Operational Information:
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Chicago Animal Care and Control is open for walk-in adoptions from 12 pm to 7 pm daily. If you are planning to adopt the day you visit, please plan to arrive before 5:30 pm. Visitors arriving after 5:30pm will still be able to view animals in Pavilions A-B-C & cat adopts until 7pm.
Please view our adoption process for more information.
- CACC does not accept owner surrendered pets from non-City of Chicago residents. If you live outside of the City of Chicago and are surrendering a pet, please contact your local animal control or humane society.
- In an effort to better serve Chicago's residents and animal safety, CACC is making appointments for animal intake. Please click on the Animal Intake Button above for further information.
- The Chicago Police Department and the Chicago Fire Department will still have 24-hour access to the facility to bring in stray animals that their officers find on duty. CACC continues to work with partner organizations including PAWS Chicago, the Animal Welfare League, The Garrido Stray Rescue Foundation, Tree House Humane Society, Harmony Housee for Cats and the Anti-Cruelty Society to provide services for stray animals.
Upcoming Vaccine Clinic Dates:
Rules and guidelines to attend our vaccine clinics can be found on our pet vaccine page.
To view lost animals or animals available for adoption, please visit www.petharbor.com/chicago
For information on
Upcoming Commission on Animal Care & Control Board Meeting Dates
CACC is hiring the following positions:
Animal Placement Coordinator
Certified Veterinary Technician
To apply for and view current available positions with Chicago Animal Care and Control other City Departments, please visit the City of Chicago CAREERS site
Department Main Office
Animal Care and Control
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Phone: 312.747.1406
Toll Free: 312.744.5000
Fax: 312.747.1409
Contact Us -
2741 S. Western Ave
Chicago, IL 60608
Get Directions - Leadership
Susan Cappello
Acting Executive Director