The Office of Emergency Management and Communications provides citizens of Chicago with prompt and reliable 911 service for police, fire and emergency medical services and coordinates major emergency response.

Chicago’s Office of Emergency Management and Communications (OEMC) oversees a number of functions that support public safety and provides assistance to residents 24 hours a day, 365 days a year. The OEMC manages the following operational areas for the city: 9-1-1 call taking and dispatch; the 3-1-1 call center; emergency management; and traffic management. The OEMC works closely with the Chicago Police Department and Chicago Fire Department, in addition to various other local, state, and federal agencies as it relates to public safety planning and coordination for everything from large-scale special events to public safety emergencies.   

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