The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.
ChiTEXT, Chicago’s Short Message Service (SMS) Text Messaging application, has been expanded to include more options. Not only can users have information sent directly to their mobile phone for commonly asked questions, but they can now request a city service and opt-in for various city alerts.
Enhanced ChiTEXT features include the following...
Users can select an option from a menu of information and receive responses in the form of text messages from the City of Chicago. To begin, users can text the command keyword CHICAGO to short code 311311. The requester will receive an automated response with a menu offering five (5) possible options: