The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.
Use this service type to report an alley pothole (usually irregular in shape) in the surface of the alley. A location description and address is required in order to process this request. You may call 3-1-1 to report a utility cut (usually a square cut for water or sewer repairs) or report a sinkhole (usually a dip in the pavement or a void) to CHI 311.