The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.
CDOT oversees all traffic signals, street, alley and viaduct lights, and is responsible for the installation and maintenance of all street signs.
The Division of Electrical Operations maintains nearly 300,000 street and alley lights and more than 3,000 signalized traffic intersections. They also handle other high-priority and emergency requests, like downed power wires and damaged or fallen poles.
Each year, CDOT handles tens of thousands of reports from Chicagoans about street and alley lights out. Most of them are completed within a few days to a week. CDOT prioritizes all-block outages before addressing single streetlight and alley light outages.
Streetlight repairs are done equally across the entire city. No one area is prioritized over another. CDOT takes streetlight issues seriously, and uses many resources to provide repairs as quickly as possible. We encourage citizens to continue to report streetlight issues to CHI 311.