The Chicago Benefits Office is responsible for the administration of medical, dental, and related benefit programs for all eligible City of Chicago employees, annuitants, and their eligible dependents.


The best way to get your questions answered is to contact the Benefits Service Center. Customer service representatives are standing by to help!

BY PHONE: 1-877-299-5111 (8 am - 5 pm Monday - Friday CST)


IN PERSON: If you have tried a telephone call and feel your question is more complicated and requires an in-person meeting, please make an appointment. Appointments are required in advance. Walk-ins are no longer accepted at the Chicago Benefits Office.

Address:  2 N. LaSalle Street, Room 1240, Chicago, Illinois 60602 

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Medical, Dental and Vision Coverage
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Flex Spend Accounts & Commuter Benefits
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Enrollment and Eligibility
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Life and Other Insurance
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Retirement Savings
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Other Resources

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