Amplified Phone, TTY and CapTel Program ***Free***
MOPD offers FREE amplified phones, teletypewriters (TTYs) and CapTel devices to qualified individuals through the Illinois Telecommunications Access Corporation.
To qualify for the program, applicants must:
Be a legal resident of Illinois. Have standard phone service in residence (land-line)Have a difficult time hearing on the phoneHave your application signed by your doctor, audiologist or Illinois Department of Human Services Counselor for the Deaf
Test the Phone that's Right for You
There are MANY different types and degrees of hearing loss. Because a phone works for another person does not mean it will work for you. There are various differences in tone and clarity that must be matched to your needs. The only proven way to do this is to try the phones on a real call.
MOPD's Selection Centers
Our Selection Centers at MOPD's two offices are set up to help you do this Monday through Friday, between the hours of 9:00 am and 4:00 pm No appointment is necessary. If you have questions or would like to schedule an appointment, email MOPDAmplifiedPhone@cityofchicago.org or call 312.957.4861 (Voice).
MOPD - City Hall Office address:
121 N. LaSalle Street, Room 104
Chicago, IL 60602
MOPD - Field Office address:
2102 W. Ogden Avenue
Chicago, IL 60612