The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical
spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.
CTA/RTA Customer Service Center Information
The RTA Customer Service Centers are specifically tasked with serving nearly 600,000 riders who qualify for reduced fare, ride free or ADA Paratransit permits.
City Hall, Room 100, 121 N. LaSalle Ave.
Regional Senior Centers
Southwest - 6117 S. Kedzie Ave.,
Southeast (Atlas) -1767 E. 79th St.
Northeast (Levy) - 2019 W. Lawrence Ave.
Chicago Transit Authority (CTA)
1-888-YOUR CTA (1-888-968-7282)
RTA Customer Service — 312-913-3110
RTA Mobility Management Program
Pace Fixed Route or Paratransit Services