Mayor's Office for People with Disabilities

Advocacy - Disability Resources

The Disability Resources Division provides Advocacy Services, which involves helping people with disabilities under the age of 60 resolve issues with other agencies.

Staff members may make a telephone call, write a letter or have personal contact with an agency or individual with whom the client has had dealings to help ensure for instance that:

 

  1. the client's concerns are relayed and understood
  2. the client receives the service or benefit to which he or she is entitled
  3. the services or benefits are prompt and of high quality  
  4. consideration is given to client for emergency assistance, e.g. reconnection of utilities

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