The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.
The City may now repair sewer drain tiles coming from private residences, of up to four units, that are broken under the public way. This is the area from the city sidewalk to the center of the street.
Tiles proven to be broken under the public way will be repaired by the City at no cost to the property owner when the following conditions are met: A licensed sewer contractor must be hired to rod and/or make a video inspection of the drain line, and the contractor must schedule a review by a sewer inspector.
The Department of Water Management oversees the Private Drain Program.