The City of Chicago is currently in Phase Four: "Gradually Resume." Many City services have adjusted hours or locations and may require health screens prior to entering their physical spaces. Please call ahead or visit any department's website to get additional details, or visit chicago.gov/covid-19.
Sewer structures (i.e., catch basins) full of dirt or debris, or sewer structures that are not draining properly, can be reported for cleaning. Pertinent information to report includes the approximate address and the location (i.e., near the curb, in the street, or in the alley) of the structure.
Cleaning of catch basins on private property is the responsibility of the property owner.
The Department of Water Management follows a cleaning and maintenance schedule for all sewer structures in the City of Chicago.