In response to the evolving COVID-19 pandemic, the City of Chicago has joined the State of Illinois in issuing a Stay at Home order effective Saturday, March 21st at 5pm CT. In addition, City of Chicago facilities are closed to the public. Staff are prioritizing essential services to protect the health and safety of our residents and employees. As such, we may be delayed in responding to non-essential inquiries and service requests. To stay up to date on the City of Chicago’s COVID-19 response, please visit the City Coronavirus Response Center site.
Sewer structures (i.e., catch basins) full of dirt or debris, or sewer structures that are not draining properly, can be reported for cleaning. Pertinent information to report includes the approximate address and the location (i.e., near the curb, in the street, or in the alley) of the structure.
Cleaning of catch basins on private property is the responsibility of the property owner.
The Department of Water Management follows a cleaning and maintenance schedule for all sewer structures in the City of Chicago.