Supporting Information

• ADA Sidewalk Ramp Program Progress Report
  
  Since 2006, the Chicago Department of Transportation has installed thousands of sidewalk ramps throughout the city that comply with the Americans with Disabilities Act.
• Auto Pound Locations Map
  
  See all auto pound locations.
• Being Safe Online
• Blocking Rainwater and Preventing Sewer Backup
  
  Information on Blocking Rainwater and Preventing Sewer Backup
• Boiler Inspections
  
  The Boiler Inspection Bureau makes periodic inspections of boilers and unfired pressure vessels at all apartment buildings where the boiler heats four or more apartments, commercial buildings, schools, churches, hospitals, nursing homes, etc.
• CFL Recycling and Disposal
  
  Information about how to handle and recycle compact fluorescent lightbulbs, also called CFLs.
• Carbon Monoxide Information
  
  Frequently Asked Questions about Carbon Monoxide Information
• Caregiving Support Groups
  
  The Chicago Department of Family & Support Services is mindful that throughout Chicago, an ever growing number of people are devoting themselves to the daily care of loved ones. Whether the role of caregiver comes gradually, or through a sudden crisis, caregivers need somewhere to turn. That is why the Chicago Department of Family & Support Services has expanded our Caregiver Support Program to meet the essential needs of family caregivers.
• Certified Plan Corrections
  
  All projects must use Certified Plan Corrections to address plan corrections unless the project meets the criteria for Open Plan Review. The following CPC items are required at the Final Review.
• Chicago Releases Three Year Prostitution Study
  
  The Chicago Intersystem Assessment Work Group released a three year study on prostitution for government, non-profit, law enforcement and social service organizations.
• Chicago Reports on City's Response to Domestic Violence
  
  The Mayor’s Office on Domestic Violence (MODV) and the City of Chicago’s Domestic Violence Advocacy Coordinating Council (DVACC) today released a groundbreaking, book-length assessment describing every level of Government, not-for-profit and private response to domestic violence.
• Children Services Delegate Agency Site Locations
  
  Children Services Delegate Agency services listed with site locations and contact information.
• City of Chicago Informs Public of FEMA Flood Assistance Process
  
  Chicago’s Office of Emergency Management and Communications (OEMC), along with the Department of Business Affairs and Consumer Protection and the Federal Emergency Management Agency (FEMA) highlight the next steps in the flood assistance program process.
• City of Chicago VAWA Emergency Transfer Plan for Residents of HUD-Funded Housing Programs
  
  The City of Chicago, through the Department of Family and Support Services, the Department of Public Health and the Department of Planning and Development, is required by the Violence Against Women Reauthorization Act (VAWA) to develop a plan for individuals who 1) live in eligible housing that is supported by funding from the U.S. Department of Housing and Urban Development (“HUD”) and 2) have experienced domestic violence.
• Clean up After the Flood
  
  Documents form State and Federal sources that provide information on how to handle the cleaning procedure to a home after a flood has occurred.
• Combined Sewers
  
  The City of Chicago recognizes the importance of the built infrastructure in terms of managing stormwater. The City’s Department of Water Management spends approximately $50 million per year to clean and upgrade 4,400 miles of sewer lines and 340,000 related structures. Additionally, the City acknowledges the importance of the Tunnel and Reservoir Plan, known as Deep Tunnel, in the long-term management of stormwater.
• Commitment To Outcomes
  
  The Department of Family and Support Services (DFSS) has worked with its partners and stakeholders to develop a Strategic Framework – an approach that will transition DFSS to a more outcome-oriented model that focuses on how many people leave better off after receiving DFSS’ services, versus how many people walk through the door.
• Committee on Standards and Tests
  
  This committee of building industry technical professional and City staff meets once a month to review the suitability of new systems and methods of construction, new types of equipment, or new combinations of materials not currently permitted or recognized by the Code.
• Common Towing Questions
  
  A list of common towing questions.
• Community Action for Domestic Violence
  
  Recognize that domestic violence has a serious and negative impact on the quality of life in our city. It is everybody's business.
• Community Service Centers
  
  DFSS’ six Community Service Centers are open from 9 a.m. to 5 p.m., Monday thru Friday. City residents who need assistance can drop in or schedule an appointment in advance.
• Conservation Inspection
  
  The Division of Building Inspections, more commonly known as "Conservation", is charged with enforcing the Chicago Building Code as it relates to the City's existing housing stock.
• Construction Equipment Inspections
  
  The Construction Equipment Bureau conducts Permit, Licensing and Complaint Inspections. Our objectives are to safeguard the public's health, safety and well being, by holding the construction contractor and machinery supplier to the highest standards in the construction industry.
• Continuum Of Care
• DFSS Strategic Framework
  
  In late 2015, DFSS began working with partners and stakeholders to develop a Strategic Framework, an approach that will transition DFSS to a more outcome-orientated model that focuses on how many people leave better off after receiving our services, instead of how many people walk through our doors.
• DFSS Well-Being Task Force
  
  The Well Being Task Force has been established to provide services for and advocate on behalf of seniors living alone without internal or external support systems; by establishing a foundation upon which to organize agencies, community partners, and the efforts of their volunteers, to assist in reducing the vulnerability of isolated seniors by locating the senior, sharing information with the seniors, and providing regular follow-up with them.
• Delegate Agency 2019 Contracting Documents
  
  The following documents are needed to complete the 2016 delegate agency contract process.
• Developer Services FAQ's
  
  The following is a list of questions frequently asked by our customers. Audience participants at DOB sponsored workshops also raised many of these questions.
• Disaster Assistance Application Process
  
  Step by Step Disaster Application Process.
• Disconnect Your Downspout
  
  A Guide to Downspout Disconnection
• Division on Domestic Violence Delegate Agency Site Locations
  
  Division on Domestic Violence Delegate Agency services listed with site locations and contact information.
• Domestic Violence 2009 Summit Series
  
  The Domestic Violence Summit Series was intended as a focused follow up discussion on the Points for Engagement in the Assessment of the Current Response to Domestic Violence in Chicago.
• Domestic Violence Annual Reports
  
  Select from the system’s list below to access links to existing annual reports containing Illinois domestic violence victim information.
• Domestic Violence Data
  
  ILDVDI databases contain information that can be manipulated and is often downloadable, searchable, and/or customizable.
• Domestic Violence Special Publications
  
  ILDVDI Customized reports are typically produced once and typically reflect a “unique” exploration. Formats include, research studies, reports to community, special reports, newspaper articles, etc.
• Domestic Violence and the Work Place
  
  If your abuser is harassing or threatening you at work, you may want to think about creating a safety plan for your job. A work-place safety plan is a way for you to identify and make changes to your daily routine which may increase your physical safety and emotional well-being.
• Domestic Violence and the Work Place - Employment Protections
  
  While many victims of domestic violence fear they will be discriminated against by their employers after they disclose their situations, there are federal laws, which can provide job protection. If you believe you have been discriminated against because of domestic violence, talk with a lawyer or advocate to learn more about your legal rights and options.
• Domestic Violence and the Work Place - Victim’s Economic Security and Safety Act (VESSA)
  
  The Illinois Victim’s Economic Security and Safety Act, or VESSA, provides up to 12 weeks of unpaid leave to an employee who is a victim of or who has a family member who is a victim of domestic or sexual violence to address issues arising from domestic or sexual violence.
• Downspouts, Rain Barrels and Cisterns
  
  Traditionally, roof runoff in Chicago has been routed via downspouts directly into the sewer system. However, the City of Chicago encourages the careful disconnection of downspouts so that roof runoff can flow directly into vegetated areas. Please see various options on this page.
• Elder Abuse Information
  
  Elder abuse affects thousands of Illinois senior citizens every year. As a result of the abuse, these victims experience severe neglect and extreme feelings of fear and loneliness. As members of the community it is our obligation to raise awareness and reach out to this often isolated group of victims.
• Electrical Inspections
• Elevator Inspections
• Family Violence 2016 Prevention Initiative Survey Documents
  
  The Division on Domestic Violence conducts assessments of its Family Violence Prevention Initiative (FVPI) funded programs.
• Federal Priorities
  
  Plan 2.0 is aligned with the direction of two key federal actions – the federal strategic plan to end homelessness and the passage of the HEARTH Act. In 2010, the U.S. Interagency Council on Homelessness (USICH) released Opening Doors, the federal strategic plan to end homelessness.
• General Facts About Domestic Violence
  
  Some general facts to know about Domestic Violence.
• Help Us Help You: 9-1-1 Education
  
  The Chicago Office of Emergency Management and Communications (OEMC) "Help Us Help You" educational campaign is focused on informing the public about how callers can help 9-1-1 call takers and dispatchers provide the appropriate resources to Chicagoans and visitors in emergency situations. OEMC is highlighting tips and other important information that can help callers to 9-1-1 get through calls for emergencies the best way possible.
• How to Prepare Your Family For an Emergency
  
  Family emergency planning can be the key to surviving an emergency. That's why it's important to talk to your family to prepare them for various emergencies.
• Illinois Disaster Assistance Call(1-800)(ENG)
  
  For Illinois homeowners, renters and business owners. If you sustained losses or damage you may be eligible for disaster aid
• Information for Children Exposed to Domestic Violence
  
  Exposure to Domestic Violence, either experienced directly or witnessed between caregivers can have a detrimental effect on children.
• Information for Concerned Friends & Family Members
  
  Every year, millions of domestic violence victims suffer from the horrors of abuse alone. Having been isolated by their abusers from friends and family, many are disconnected from sources of support, strength and safety. By reaching out to your friend or family member and breaking the silence, you can make a difference.
• Information for Faith Leaders
  
  A faith community has a responsibility to provide care for families in need. In addition, it exhorts society to share compassion and comfort with those afflicted by personal tragedy. Leaders of the faith community are encouraged to create a unified response to domestic violence.
• Information for Health Care Professionals
  
  In many instances health care professionals are the first to intervene after an abusive incident occurs. It is therefore crucial that appropriate intervention strategies be identified and implemented. By accurately assessing the cause of injury, providing necessary medical care, and offering referrals to community resources, health care professionals have the potential to be valuable sources of support. Leaders in the field have identified the following strategies to make interventions by health care professionals more effective.
• Information for Legal Assistance
  
  The Illinois Domestic Violence Act (IDVA) provides strong legal help for victims of domestic violence within an Order of Protection (OP).
• Information for Lesbian, Gay, Bisexual and Transgender
  
  It is important that as victims, survivors, family members, friends, religious leaders, employers, and community residents we recognize and address the needs of LGBT victims of domestic violence.
• Information for Young Adults
  
  Relationship violence occurs when one partner attempts to maintain power and control over the other. Research suggests that thousands of young adults are physically, emotionally and sexually abused by their dating partners every year.
• Information on the Demolition Process
  
  The Department of Buildings' Demolition Bureau responds to complaints generated by the 311 system reported by residents, community groups, Aldermanic offices, as well as the Chicago Police Department. The bureau responds to complaints of vacant and open buildings.
• Inter-Faith Leadership Advisory Committee
  
  The Chicago Mayor's Office on Domestic Violence Interfaith Advisory Committee gathers together to create a unified and faithful response to Domestic Violence through prevention awareness, education, the creation of safe, healing and redemptive space, and resources with and for clergy, professionals, and lay leaders within all faith communities.
• Iron Inspections
• New Construction Inspections
• Overview of the Green Permit Program
  
  The Green Permit Process offers qualifying projects an expedited permit process and possible reduction of the permit fees.
• Partnerships To Reduce Homelessness
  
  DFSS strives to align our core funding areas and system, policy, and planning initiatives with Plan 2.0 and federal strategic priorities. As a City department, DFSS has an additional responsibility to work with advocates, elected officials and concerned residents when they concerns about homelessness or homeless residents that they encounter.
• Plumbing Inspections
• Porch FAQ
  
  Frequently asked questions about porch safety.
• Public Health Preparedness for Special Needs Populations
  
  “Special Needs Populations” are generally understood to be populations with some physical or mental disability that limits their ability to carry out day-to-day activities.
• Public Safety Reforms
• Put the Guns Down
• Refrigeration Inspections
• Report Suspicious Activity
  
  See Something Say Something - Report Suspicious Activity
• Reports - Help Line Zip Code Area Profiles
  
  Chicago ZIP Code Area Profiles is the annual profile report of the characteristics of victim callers to the Chicago Domestic Violence Help Line. On a yearly basis, the Help Line answers over 20,000 calls from persons in the Chicago area.
• Safe Havens: Supervised Visits & Safe Exchange Grant Program
  
  As part of their participation as a demonstration site for the Safe Havens Supervised Visitation and Safe Exchange Program, three Chicago visitation centers and their collaborative partner, the Mayor’s Office on Domestic Violence, explored how the current design, processes, and procedures of visitation and exchange centers account for aspects of culture.
• Safety Planning
  
  The most dangerous time for many victims of domestic violence is when they are thinking about or actively trying to end the relationship. A personal safety plan is a way for you to identify strategies to protect yourself during this dangerous time.
• Senior Services Delegate Agency Site Locations
  
  Senior Services Delegate Agency services listed with site locations and contact information.
• Summary of Youth Services
  
  Here is some background information on the services provided by the Chicago Department of Family and Support Services Youth Services Division:
• Support Groups for Older Relatives Raising Children
  
  The Chicago Department of Family & Support Services is mindful that throughout Chicago, an ever growing number of people are devoting themselves to the daily care of loved ones. Whether the role of caregiver comes gradually, or through a sudden crisis, caregivers need somewhere to turn. That is why the Chicago Department of Family & Support Services has expanded our Caregiver Support Program to meet the essential needs of family caregivers.
• Ventilation Inspections
• Water Bill Rates & Charges
  
  Please see below the Water and Sewer Rates Voted on and approved by the Mayor and Chicago City Council of Chicago.
• What is Domestic Violence?
  
  Domestic violence occurs when one partner uses physical, emotional, sexual and/or financial abuse to maintain power and control over the other.
• Who is CCHR?
  
  The Commission on Human Relations promotes appreciation of Chicago's diversity and works to eliminate prejudice and discrimination. Commissioners, advisory councils, and staff conduct pro-active programs of education, intervention, and constituency building to discourage bigotry and bring people from different groups together.
• Youth Services Delegate Agency Site Locations
  
  Youth Services Delegate Agency services listed with site locations and contact information.