E-Scooter Share Pilot Program

E-Scooter web graphic

The City of Chicago conducted an e-scooter share pilot project from June 15, 2019 to October 15, 2019. The permits for 10 companies were issued by the Department of Business Affairs and Consumer Protection (BACP). The pilot tested the viability of scooters as a mobility option and was designed to maximize safety and minimize sidewalk clutter. 

E-Scooter Evaluation

BACP and the Chicago Department of Transportation (CDOT) have released a report on the 2019 e-scooter pilot program. The new report, conducted by the City in partnership with the Center for Neighborhood Technology (CNT), evaluated the impact of emerging scooter technologies on communities, on existing transportation systems and, most importantly, with regard to the safety of residents and riders.

Based on this evaluation, the City has recommended a second pilot in 2020 to build on last year’s successes, implement lessons learned and test new solutions with a goal of identifying ways to expand access to safe, reliable and equitable mobility options for Chicago residents.

Click here to read the E-Scooter Pilot Evaluation

Click here for the E-Scooter Executive Summary 

E-Scooter Pilot Dataset

As a condition for participating in the E-Scooter Pilot, vendors were required to make trip data available to the City. This data was used in the E-Scooter Pilot Evaluation. This dataset has now been posted to the City's Open Data Portal.

Tips for How to Safely and Properly Use E-Scooters

Click on the links below to view the permit requirements and Frequently Asked Questions:

Following is a list of the vendors who participated in the 2019 E-Scooter Pilot Program:

Vendor Contact Number Webite
Bird  866.205.2442 https://www.bird.co/
Bolt  866.BOLT.143 http://www.micromobility.com
gruv  877.CLEVR.US gruv.app
JUMP  844.505.9155 help.jump.com
Lime  888.LIME.345 li.me
Lyft  877.452.6699 https//help.lyft.com/hc/en-us
Sherpa  866.205.2442 sherpachicago.co
Spin  888.249.9698 www.spin.app
VeoRide 855.836.2256 www.veoride.com
Wheels  888.240.7120 wheels.co

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