E-Scooter Share Pilot Program

E-Scooter web graphic

2020 E-Scooter Share Pilot

The City of Chicago has granted permission to three shared e-scooter companies to operate in the 2020 e-scooter pilot: Bird, Lime and Spin. The 2020 pilot will run four months from mid-August to mid-December. Each company will deploy up to 3,333 scooters throughout the City of Chicago for a total of 10,000 scooters citywide.

For the 2020 pilot, the City drafted updated rules and minimum requirements based on the results of last year’s pilot and feedback from residents and community organizations. In order to select participating e-scooter companies, the City developed questions and objective criteria designed to help determine which companies are most able to meet the City’s goals and which companies are able to run a service that goes above and beyond our minimum requirements.

Companies will be allowed to operate citywide (see map), with the exception of the Lakefront Trail, the Central Business District and the Bloomingdale Trail (The 606). Each vendor is limited to no more than 3,333 devices, and vendors will be required to deploy at least 50% of their devices within the Equity Priority Area shown on the map. E-scooters are limited to 15 mph, cannot be ridden on sidewalks and may only be operated from 5 a.m. to 10 p.m. New to the second pilot is a requirement that all e-scooters must be equipped with locks that require riders to lock the device to a fixed object to end their trip. This new requirement aims to reduce dangerous sidewalk clutter and maintain clear pathways for all Chicagoans who depend on unobstructed sidewalks, especially residents with disabilities.

The City will use the 2020 pilot to better understand how shared e-scooter operations function in Chicago, to have conversations with and receive feedback from residents, and to help determine if the service should be permitted to operate in Chicago in the future. More information about the pilot can be found at the links below.

2020 E-scooter Share Pilot FAQ

2020 E-scooter Share Pilot Priorities and Objectives

2020 E-scooter Share Pilot Vendor Select Process

2020 Vendor Applications: Bird, Lime, Spin, Wheels

2020 E-scooter Share Pilot Terms and Conditions 1st Amendment, 2nd Amendment

2020 E-Scooter Pilot Enforcement Procedures


Tips for How to Safely and Properly Use E-Scooters

Chicago E-Scooter Do's & Don'ts (English) (Spanish)

Scooter Safety Videos (English) (Spanish)

Get a Helmet

All three operators in the 2020 pilot provide access to discounted or free helmets (with shipping costs).

Bird helmet

Lime helmet

Spin helmet

Provide Your Feedback

To provide feedback on the E-scooter Share Pilot, please complete our feedback form here.

2020 Vendor Contact Information

Vendor Contact Number Webite
Bird  866.205.2442 https://www.bird.co/
Lime  888.LIME.345 li.me
Spin  888.262.5189 www.spin.app


2020 Mid-Pilot Summary Report

2019 Pilot and Evaluation

The City of Chicago conducted an e-scooter share pilot project from June 15, 2019 to October 15, 2019. The permits for 10 companies were issued by the Department of Business Affairs and Consumer Protection (BACP). The pilot tested the viability of scooters as a mobility option and was designed to maximize safety and minimize sidewalk clutter. 

E-Scooter Evaluation

BACP and the Chicago Department of Transportation (CDOT) have released a report on the 2019 e-scooter pilot program. The new report, conducted by the City in partnership with the Center for Neighborhood Technology (CNT), evaluated the impact of emerging scooter technologies on communities, on existing transportation systems and, most importantly, with regard to the safety of residents and riders.

Based on this evaluation, the City has recommended a second pilot in 2020 to build on last year’s successes, implement lessons learned and test new solutions with a goal of identifying ways to expand access to safe, reliable and equitable mobility options for Chicago residents.

Click here to read the E-Scooter Pilot Evaluation

Click here for the E-Scooter Executive Summary 

E-Scooter Pilot Dataset

As a condition for participating in the E-Scooter Pilot, vendors were required to make trip data available to the City. This data was used in the E-Scooter Pilot Evaluation. This dataset has now been posted to the City's Open Data Portal.

Click here for the E-Scooter Pilot dataset

News Releases


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