May 8, 2019

Mayor Emanuel and CTA Announce New Public Wi-Fi Service Now Available in All Downtown Red and Blue Line Subway Stations

Nation’s First Subway System Fully Equipped with 4G Wireless Service Now Also Providing Free Internet Access at All Downtown Red and Blue Line Subway Stations
Mayor's Press Office    312.744.3334

Mayor Rahm Emanuel and Chicago Transit Authority President Dorval R. Carter, Jr. today announced the expansion of free Wi-Fi network service to all downtown Red and Blue Line station platforms. The new service is available at 18 stations and is the latest investment in technology to enhance the travel experience for residents and visitors commuting to jobs, school and activities.

“Chicago has taken the next technological step toward keeping commuters fully connected in our fast-paced, digital world,” said Mayor Emanuel. “This service will benefit all passengers who rely on our rail system to get to work, school and to destinations across our great city every day."

CTA’s new, fast Wi-Fi service is ideal for commuters who want to quickly download media, large files or simply access the Internet without using their data from their monthly wireless service packages.

This is the latest investment in technology to enhance the travel experience for CTA customers under Mayor Emanuel’s leadership. In 2015, the City of Chicago became the largest public transit system in North America to provide transit riders with full 4G wireless coverage. Riders now have wireless coverage throughout CTA’s entire 22 miles of subway and tunnels.

“We aim to provide the best possible connectivity for our customers and this new Wi-Fi system allows us to offer that amenity,” said CTA President Carter. “We believe this Wi-Fi service will make taking public transit an even more appealing option for our customers.”

Station platforms now equipped with the new Wi-Fi service include:

Blue Line: Division, Chicago, Grand, Clark/Lake, Washington, Monroe, Jackson, LaSalle and Clinton.

Red Line: North/Clybourn, Clark/Division, Chicago/State, Grand, Lake, Monroe, Jackson, Harrison and Roosevelt.

The Blue Line’s Belmont and Logan Square stations will be equipped with Wi-Fi by late May. The cost of this new Wi-Fi service in all Red and Blue line subway stations is approximately $1 million and was paid out of CTA’s operating budget.

Other investments made in recent years aimed at enhancing the CTA customer experience include: the expansion of CTA Train and Bus Tracker functionality at CTA rail stations; piloting of digital information screens on buses; unique vending machines offering riders fresh, healthy food options and mobile device chargers; and a dramatically expanded and modernized security camera network. 

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